Digital Program Coordinator

Elder Services of Cape Cod and the Islands Inc. • South Dennis, MA

2d

About The Position

The Digital Program Coordinator maintains and expands Elder Services’ ability to address the established and emerging needs of older adults for improved internet connectivity to reduce social isolation, facilitate participation in lifelong learning and access to goods and services.

Requirements

• Excellent customer service skills, including attentiveness to accessibility issues and cultural context.
• Excellent computer skills and the initiative to learn emergent new technologies.
• Ability to work independently and professionally.
• Ability to effectively communicate and collaborate internally, as well as with community partners to achieve common goals.
• Valid MA driver’s license and car required

Nice To Haves

• Certificate in Digital Navigation from NDIA Affiliated Institution
• Licensed Senior Planet Trainer
• Experience using online platforms for accessing government benefits and services

Responsibilities

• Provide one-on-one technical assistance and digital navigation services to consumers enrolled in any of ESCCI’s clinical or community programs.
• Actively participate in Senior Planet quarterly meetings for trainers and, when appropriate, in monthly Senior Planet topic specific meetings.
• Coordinate ESCCI’s Senior Planet Program
• Deliver Senior Planet Programs at sites throughout our service area
• Attend meetings as required by ESCCI or Older Adults Technology Services, Inc., including bi-monthly meetings of Healthy Aging Cape Cod’s Digital Equity Working Group and monthly Community Services/Clinical Staff meetings.
• Assist ESCCI clinical staff in meeting the technology needs of clients enrolled in any of ESCCI’s programs.
• Other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees