Digital Product Owner iCare Exchange

Sanofi • Cambridge, MA

2d

About The Position

As Digital Product Owner iCare Exchange within our Digital team, you will play a vital part in transforming Patient Support Services and making an impact on millions of patients around the world. Ready to push the limits of what's possible? Join Sanofi Digital! The iCare Program is a strategic initiative within the Digital Patient Experience Team, aimed at transforming Patient Support Services (PSS) through the development of a common digital ecosystem across Sanofi brands. iCare Exchange is the heart of the iCare Patient relationship management platform, supporting Sanofi Patient Programs with 49 vendor partners and 112 integrations (API, Batch & App Exchange). The Digital Product Owner, iCare Exchange, is responsible for digital product co-development with US therapeutic areas, digital product roadmap planning and analytics, digital product delivery through Agile methodology (either through internal resources and/or external partnerships), and business impact measurement. Strong collaboration and a deep understanding of stakeholder needs will be critical to ensure iCare supports the requirements of relevant cross-functional business partners in an efficient manner. Join the digital engine driving Sanofi’s transformation - where AI, automation, and bold experimentation power faster science and smarter decisions. Here, you’ll help build the first biopharma company powered by AI at scale.

Requirements

• Bachelor's degree – Engineering or Computer Science or related field.
• 5+ years of total professional experience in Product Ownership or Product Management.
• Within those 5 years, candidates must have integration experience on the following technologies: AWS, Informatica, Layer 7, Salesforce
• Relevant pharmaceutical/biotech or similar industry experience.
• Proficiency with Jira/Confluence and Microsoft tools – Excel, Powerpoint
• Product Management, Business Analysis
• Business acumen & Business Partnering
• Application Design & Integration
• Compliance Knowledge
• Proven ability to lead and influence teams without direct authority
• Excellent communication, writing, and organizational skills.
• Experience managing external vendors.
• Working knowledge of the regulatory environment. (ie REMS, GXP, validated environments)

Responsibilities

• Responsible for managing the roadmap for a defined set of integrations (High Touch Therapeutic Areas), or project stream related to patient service program integrations
• Define, prioritize and partner with the Digital iCare exchange product line owner to plan, prepare roadmaps
• Manages backlog refinement and drive features prioritization effort, for release definition
• Collaborate with Architecture, Engineering, vendors, System integrator on Digital Integration requirements and technical documentation
• Define, Review and Approve iCare exchange stories, requirements in Jira
• Manage delivery of associated area of responsibility, ensuring proper end to end test cases are prepared and executed prior to release
• Prepare metrics and KPIs to ensure successful execution of integration services and business value
• Responsible to ensure GXP, Validated features comply with defined standards, documentation and release with related approvals for Compliance, Legal and Regulatory purposes

Benefits

• Bring the miracles of science to life alongside a supportive, futurefocused team.
• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.
• Join the digital force behind Sanofi’s AI-powered pipeline, where Expert, Generative, and Snackable AI accelerate the discovery, development and delivery of breakthrough treatments to patients.
• Help reduce time from discovery to commercialization, delivering life-changing medicines to patients faster than ever.
• Join a workplace where diversity, equity, and inclusion are at the core, with Employee Resource Groups and leadership programs that celebrate every voice.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level