Digital Product Manager

City National Bank • Los Angeles, CA

13h • $92,114 - $156,880

About The Position

The Digital Product Manager oversees a small/medium range of responsive web and/or mobile app cababilities. Works on problems of diverse scope where analysis of situations or data requires a evaluation of identifiable factors. Solves complex problems, takes a new perspective on using existing solutions.

Requirements

• Bachelor's Degree or equivalent
• Minimum of 4+ years working in Digital Product Management or similar
• Minimum of 2+ years of direct experience developing digital products, and technologies from start to finish.
• Digital Product experience acrossResponsive Web and/or Mobile App
• Client and Stakeholder Empathy
• Data driven decision making
• Deep understanding of Digital Banking Products and Experiences

Nice To Haves

• MBA preferred
• Experience in JIRA/Confluence/AHA!
• Experience in Agile, SAFe
• Experience writing Epics/Features/Stories and Documentation
• Excellent Stakeholder Management
• Experience Managing and Owning a Feature Roadmap
• Setting OKRs and KPI Management
• Experience with Human Centered Design & BDD methodologies

Responsibilities

• Help define and continually update the product strategy and roadmap, which is aligned to the LOB, CNB and ultimately Client needs.
• Drive the day-to-day activities of the agile development team using a BDD model.
• Deeply understand and empathize the challenges our market, clients and stakeholders face and how our products help to solve them
• Assess value, develop use cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value that are aligned with the product strategy
• Facilitate requirements definition sessions with stakeholders , as well as working with BDD methods with your development team
• Establish annual goals, OKRs & KPIs; iterate on solutions using data to inform your decisions
• Engage with user experience and research teams to define and implement client usability testing, concept validation, and co-creation studies to gain insights and identify client needs and solutions (Design Thinking).
• Lead and manage cross-functional teams to get buy-in/approval/guidance, including lines of business, operations, legal, compliance, information security, fraud, and other LOBs.
• Evangelize product management best practices, and be a change agent in an evolving digital organization

Benefits

• Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
• Generous 401(k) company matching contribution
• Career Development through Tuition Reimbursement and other internal upskilling and training resources
• Valued Time Away benefits including vacation, sick and volunteer time
• Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
• Career Mobility support from a dedicated recruitment team
• Colleague Resource Groups to support networking and community engagement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level