Digital Product Analyst [On-Site]

Regions Bank

1d•Onsite

About The Position

At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice. Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system. Job Description: At Regions, the Digital Product Analyst serves a critical role in supporting the product management team and holds subject matter expertise for their designated product(s), experience(s) or application(s) in which they support. This role will work simultaneously and effectively with product management, product owners, technology and business partners and should have a thorough understanding of Scaled Agile Framework (SAFe) principles to assist the team or other teams in filling resource, knowledge or documentation gaps.

Requirements

Bachelor’s degree and four (4) years in application support, business analysis or other related experience OR High School Diploma/GED and eight (8) years in application support, business analysis or other related experience
Banking or financial services industry experience
Experience with Agile, Scrum and/or Kanban
May require on call support rotation after hours and/or weekends
Ability to learn additional systems as needed
Advanced ability to research, analyze data, and derive facts
Demonstrated ability to work in a team environment when applicable
Demonstrated ability to work under pressure and meet deadlines
Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)
Strong project management skills
Strong verbal, written communication, and organizational skills
Strong work ethic and self-motivation

Nice To Haves

Prior experience with Agile, Scrum and/or Kanban
SAFe Practitioner (SP) Certification
Experience as a business analyst or providing application support to include troubleshooting
Banking or financial services industry experience

Responsibilities

Validates documented functionality against system performance to identify and categorize bug-remediation and enhancement work for Agile teams
Performs analysis and works closely with the team to identify core product, application or system issues to map out possible solutions
Creates and updates system documentation (including process flows, product feature details and user guides) and monitors and updates workflows as required
Gathers, organizes, and interprets data to help optimize product performance, drive user satisfaction, and ensure alignment with business goals
Collects and documents detailed business requirements and translates them into features or user stories necessary to meet the expected business needs
Prepares functional, system and program requirements for Digital value streams for ongoing projects and releases
Performs User Acceptance Testing (UAT) for scheduled initiatives, bug remediation, enhancements and releases
Evaluates reported system defects and manages the flow and prioritization of related work based on impact, customer need and Product Management prioritization
Performs analysis as needed for Objectives and Key Results (OKR)/goal measurement
Plays a key role within product teams in all phases of the development lifecycle, including initiation, analysis, development, testing, implementation, and post implementation follow-up
Supports product owner in day-to-day tasks, particularly around sprint management
Provides material collation and analysis in preparation for product demos, quarterly business reviews, and other report-outs for the value stream
Identifies, takes ownership, and volunteers for tasks that will enable the team’s success
May act as coach and mentor to associates with less experience