Digital Product & Account Manager

New Era Technology

7d • Hybrid

About The Position

A global healthcare leader dedicated to creating medicines that improve lives. The Digital Product & Account Manager (Contract) will play a pivotal role in supporting the migration and enhancement of two UE brand web properties. This role melds the strategic, customer-centric leadership of a Product Manager with the operational rigor and project management expertise of an Account Manager. The ideal candidate will drive integrated, compliant, and innovative digital experiences, leveraging Adobe AEM and best-in-class web development practices to deliver measurable business and customer outcomes

Requirements

• Bachelor’s degree in a related field (Marketing, Business, Digital, or similar) or equivalent experience.
• 5+ years of experience in digital product management, project management, UX testing, digital agency, or similar strategic roles.
• Demonstrable expertise managing digital products and web projects with cross-functional partners, including experience with Adobe AEM, EDS, or similar platforms.
• Experience with website launches, redesigns, and integration of multiple digital properties.
• Strong understanding of UX principles, accessibility, and digital design best practices.
• Proven ability to manage multiple projects simultaneously, balancing priorities and deadlines
• Must be legally authorized to be employed in the United States.

Nice To Haves

• Experience in pharmaceutical brand launches, operational compliance within the pharma industry, and knowledge of internal content approval processes (MLR review steps).

Responsibilities

• Project Leadership: Provide project management leadership for the website portfolio, including defining, overseeing, and maintaining master project timelines using project management software.
• Product Discovery: Champion continuous product discovery and delivery, validating solutions for value, usability, feasibility, and customer-centricity.
• Launch Readiness: Ensure web launch readiness and support ongoing website launches, maintaining standards for purposeful, relevant, and intuitive experiences.
• Performance Tracking: Track site performance and analytics, providing actionable insights to improve user experience, engagement, and business outcomes.
• Stakeholder Management: Maintain frequent, effective communication with stakeholders, setting expectations, negotiating priorities, and consolidating feedback.
• Risk Mitigation: Proactively identify and resolve risks and issues before they impact business outcomes.
• Accessibility & Compliance: Apply accessibility principles and inclusive design practices while ensuring compliance with internal processes and global digital regulatory requirements (e.g., GDPR, CCPA).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees