Digital Ops Intern

BJ's Wholesale Club
2d$20 - $25Hybrid

About The Position

BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most. We’re a team built on purpose and opportunity. Join us and be part of something meaningful. Why You’ll Love Working at BJ’s At BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we grow. Here’s just some of what you can look forward to: Weekly Pay: Get paid every week so that you can manage your money on your terms. Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household. Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave. Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle. 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older). Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount. Eligibility requirements vary by position. BJs Wholesale Club, Summer Intern Program Join the Club as a Summer Intern and kickstart your career. Our internships are rooted in individual growth, professional development, business exposure and project ownership. Interns primarily spend their time focused on their assigned area of the business. Throughout the summer, intern program managers will host a variety of development focused activities to enhance professional development, provide exposure to all aspects of our business, and engagement events with fellow interns. Digital Operations Intern Program Summary Duration: 11 weeks, Summer 2025 Dates: June 2nd – August 15th Site Visits Weekly IKE Sessions (Information Knowledge Exchange) with Senior leadership Skills Workshops Weekly Coffee Chats + Coffee with the CEO Final projects and presentations Engagement events Some Travel required Overview This internship supports the Digital Commerce and Operations teams by improving vendor data quality and documenting how vendors flow through our commerce platforms. The intern will help map end-to-end vendor onboarding processes and assist with vendor record cleanup in Rithum (CommerceHub), ensuring accurate, reliable data across integrated systems.

Requirements

  • Strong attention to detail and comfort working with structured data
  • Basic understanding of order management or supply chain systems (OMS, SAP, or similar)
  • Proficiency in Excel or Google Sheets (filters, lookups, pivots)
  • Ability to clearly document processes and communicate findings
  • Familiarity with diagramming or visualization tools (Visio, Lucidchart, Miro, or PowerPoint)
  • Comfortable coordinating with cross-functional partners and knowing when to escalate questions

Responsibilities

  • Document the end-to-end vendor onboarding and order flow from vendor setup through order processing
  • Create clear swimlane or flow diagrams showing interactions between Vendors, Digital Ops, Data Governance/Master Data, Rithum (CommerceHub), SAP, and OMS
  • Identify system dependencies, checkpoints, SLAs, and approval steps
  • Partner with subject-matter experts to validate and refine process documentation
  • Produce training-ready artifacts and supporting documentation
  • Review and clean vendor records in Rithum (CommerceHub), including warehouse assignments, order and ship methods, and key data fields
  • Validate required fields, identify duplicates or inconsistencies, and track changes
  • Perform basic QA using defined checklists or test scripts
  • Escalate data issues or exceptions to the appropriate teams

Benefits

  • Weekly Pay: Get paid every week so that you can manage your money on your terms.
  • Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.
  • Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.
  • Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.
  • 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).
  • Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.
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