Digital Merchandising Manager

Fanatics•New York, NY

7d•$125,000 - $145,000

About The Position

Overview: Fanatics is building a leading global digital sports platform, with FanCash and Fanatics ONE connecting fandom across the ecosystem. At the center of this experience is the Fanatics ONE Shop, a curated destination where loyalty value, premium product, and performance-driven merchandising meet. The Digital Merchandising Manager will own the day-to-day and strategic management of the Fanatics ONE Shop, spanning product planning, digital merchandising, UX optimization, and performance. Acting as product owner and account manager, this role partners closely with the third-party fulfillment vendor and collaborates across Loyalty, Brand, Product, GTM, and Analytics to deliver a best-in-class loyalty commerce experience.

Requirements

3-5 years of experience in digital merchandising, eCommerce, product management, or loyalty commerce.
Bachelor's degree in Business, Marketing, Merchandising, or a related field.
Strong commercial and analytical skills with experience using performance data to inform decisions.
Experience working cross-functionally and building alignment across teams.
Excellent written and verbal communication skills.
Comfortable working in a fast-paced, growth-stage environment.
Passionate about sports, fandom, and creating meaningful customer experiences.

Responsibilities

Own the end-to-end digital merchandising strategy for the Fanatics ONE Shop, including assortment, pricing, seasonal planning, and site navigation.
Manage the product assortment to maintain healthy margins and a balanced mix of premium, aspirational, and high-performing merchandise.
Drive regular assortment refreshes aligned to seasonality, brand campaigns, and key member moments.
Optimize merchandising performance using data across conversion, redemption velocity, margin, and member engagement.
Act as the primary account manager for the third-party fulfillment vendor, overseeing sourcing, availability, timelines, and execution quality.
Partner with UX and Product to enhance site navigation, merchandising logic, and the overall shopping experience.
Collaborate with Loyalty GTM and CRM to support launches, featured placements, and promotional moments.
Monitor shop performance and deliver KPI reporting with clear insights and recommendations.
Ensure all merchandising aligns with Fanatics ONE brand standards and delivers a premium, consistent experience.