Digital Merchandising Assistant
About The Position
Digital Merchandiser & eCommerce Support Specialist Essential Job Functions Product Listing Management: • Refine and maintain the e-Catalog by ensuring accurate product descriptions, images, and specifications. • Organize products into clear and intuitive categories for easy navigation. Catalog Optimization: • Regularly review and enhance the e-Catalog for improved user experience (UX) and search functionality. • Update product visuals or layouts to improve presentation, including the use of additional graphics. • Ensure seasonal promotions, discounts, and sales are accurately reflected in the catalog. • Optimize product listings for search engines by using relevant keywords in product names and descriptions, which enhances/optimizes SEO. Quality Assurance: • Ensure product data is accurate, consistent, and up-to-date, including material details, measurements, features, SKUs, and manufacturer changes in both BisTrack and ToolBx. • Follow formatting standards for product names, images, and specifications to maintain consistency across the platform. • Monitor stock levels and update the catalog for clearance, discontinued items, or any product changes including, SKUs changes, product substitutions, and manufacturer changes. Cross-Functional Collaboration: • Coordinate with Toolbx (eCommerce platform) to resolve technical issues and communicate long-term technical concerns with the appropriate staff. • Collaborate with the marketing team to maintain brand consistency in product listings and verify current or upcoming sale items. • Regularly check in with the buying team for updates on product changes, additions, and discontinuations. • Work with suppliers and vendors to gather up-to-date product images and information. • Assist with fulfilling customer inquiries through toolbox messaging Due to the nature of this job, and its newness, this job description is subject to change as the job evolves
Requirements
- Demonstrated success in roles requiring exceptional attention to detail and a high degree of accuracy
- At least 2 years of professional experience in data entry or a similar clerical function
- Strong organizational and administrative skills, with an emphasis on precision and consistency
- Ability to manage tasks independently while also thriving in a collaborative team environment
Nice To Haves
- 3+ years of hands-on experience using BisTrack or a comparable ERP system
- Previous eCommerce or digital merchandising experience within a retail environment
- Proficiency with creative tools such as Photoshop, InDesign, or Canva (intermediate to advanced level)
- Track record of consistently meeting deadlines and delivering high-quality work under pressure
Responsibilities
- Refine and maintain the e-Catalog by ensuring accurate product descriptions, images, and specifications.
- Organize products into clear and intuitive categories for easy navigation.
- Regularly review and enhance the e-Catalog for improved user experience (UX) and search functionality.
- Update product visuals or layouts to improve presentation, including the use of additional graphics.
- Ensure seasonal promotions, discounts, and sales are accurately reflected in the catalog.
- Optimize product listings for search engines by using relevant keywords in product names and descriptions, which enhances/optimizes SEO.
- Ensure product data is accurate, consistent, and up-to-date, including material details, measurements, features, SKUs, and manufacturer changes in both BisTrack and ToolBx.
- Follow formatting standards for product names, images, and specifications to maintain consistency across the platform.
- Monitor stock levels and update the catalog for clearance, discontinued items, or any product changes including, SKUs changes, product substitutions, and manufacturer changes.
- Coordinate with Toolbx (eCommerce platform) to resolve technical issues and communicate long-term technical concerns with the appropriate staff.
- Collaborate with the marketing team to maintain brand consistency in product listings and verify current or upcoming sale items.
- Regularly check in with the buying team for updates on product changes, additions, and discontinuations.
- Work with suppliers and vendors to gather up-to-date product images and information.
- Assist with fulfilling customer inquiries through toolbox messaging
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
