Digital Media Coordinator

CASA•Raleigh, NC

5d•Onsite

About The Position

CASA is seeking a Digital Media Coordinator is responsible for managing, creating, and coordinating digital content across multiple platforms to strengthen brand awareness, engagement, and audience growth. This role supports digital marketing and communications efforts by maintaining social media channels, assisting with website updates, coordinating digital campaigns, and analyzing performance metrics to optimize content strategy, alongside external partners. Duties and Responsibilities include the following. Other duties may be assigned.

Requirements

Bachelor’s degree in Marketing, Communications, Digital Media, or a related field (or equivalent experience).
1–3 years of experience in digital media, social media management, or marketing.
Strong written and visual communication skills.
Familiarity with major social media platforms and content management systems.
Strong organizational and time-management skills
Ability to manage multiple projects and deadlines
Creative mindset with attention to detail
Collaborative and adaptable team player
Data-informed decision-making skills

Nice To Haves

Experience with graphic design tools (Canva, Adobe Creative Suite).
Experience with email marketing platforms and social media management tools.
Basic understanding of SEO, digital advertising, and analytics platforms (Google Analytics, Meta Insights, etc.).

Responsibilities

Create, schedule, and publish engaging content across digital platforms, including social media, email, and websites.
Maintain a consistent brand voice, messaging, and visual identity across all digital channels.
Monitor social media channels, respond to comments/messages, and engage with followers in a timely and professional manner.
Track trends and recommend new content ideas and platform opportunities.
Assist in planning and executing digital marketing and communications campaigns.
Coordinate with internal teams and external vendors to support campaign deliverables.
Support event promotion, fundraising initiatives, and organizational announcements through digital channels.
Assist with website content updates, basic page edits, and content uploads
Support email marketing efforts, including drafting content, scheduling campaigns, and maintaining contact lists.
Track and analyze digital performance metrics (engagement, reach, click-through rates, conversions)
Prepare regular reports with insights and recommendations to improve digital strategy.
Maintain content calendars and project timelines
Organize digital assets, photos, and videos
Ensure accessibility and compliance with digital best practices