Digital Media Communications Coordinator

Commonwealth of Massachusetts•Boston, MA

12h•$70,000 - $90,000

About The Position

The OSA Digital Media Communications Coordinator, a part-time position, has a diverse range of duties with the central goal of conveying the goals and work of the OSA to internal and external audiences. This position will serve as a connective point for coordinating and executing communications activities for the Office’s diverse internal and stakeholder audiences across the Commonwealth, as the need for frequent, clear, and effective messaging to help to educate the public with respect to the functions and ongoing work of the Auditor’s Office. The OSA Digital Media Communications Coordinator will also be expected to cross-train with other team members for continuity, including digital, media, internal and stakeholder communications. They will be expected to strategize with the team on the creation of content for civically minded, educational audience engagement and agency representation on various social platforms.

Requirements

Bachelor’s degree with at least three years of progressively responsible experience in communications, public relations, public affairs, community relations or a related field; experience in the public sector a plus
Demonstrated experience in effectively managing multiple projects in a fast-paced, demanding environment and managing competing priorities and demands
Demonstrated ability to react quickly and calmly under pressure
Exceptional written, verbal and interpersonal communication and listening skills, including but not limited to the ability to communicate persuasively and dynamically about the OSA and its programs. Proficient with MS Office products (Excel, Word, PowerPoint)
Experience in interactive/digital media communications, including but not limited to web design and content management, social media and blogs; video editing.
Experience in advanced technical audio and visual equipment
Consistent drive and ability to take ideas from vision to implementation
Team member with strong inter-personal skills, organized, able to work with a broad spectrum of colleagues and partners.

Responsibilities

Thoroughly read and comprehend all audit reports issued by the OSA and be able to quickly articulate them to the public, through engaging social media posts, in a fashion that is educational, informative, and easy to understand.
Closely monitor news and happenings across the Commonwealth of Massachusetts, including developments involving state and local government, and be prepared to produce relevant social media content.
Under the direction of the Director of Operations, the position ensures that the agency's internal stakeholders are considered and clearly communicated with and that communications are distributed with the highest standards of readability, accessibility, ease of use, and language access.
Work with the Director of Operations and other relevant members of the OSA Executive team to create a social media calendar and implement a digital strategy.
Collaborate with the Director of Operations and other relevant members of the OSA Executive team to draft social media posts and engagement ideas for all platforms as they relate to events, meetings, audits, or anything additional needed for external communication.
Develop, edit, and execute written and digital content for internal communications channels. The Coordinator will also be expected to build on existing efforts to expand the scope of internal communications as it relates to the work of the OSA.
Crafting high-level content strategies that align with the agency's goals and the community's interests.
Analyzes performance data to refine and pivot content approaches, ensuring maximum reach and engagement.
Attend outside events with the Auditor for content gathering, including photography, videography, and technical sound equipment.
Edit video content to be suitable for all different social media platforms.
Work collaboratively with other content creators and appropriate subject matter experts across the organization as needed to ensure the accuracy of information.
Participate in meetings, problem-solving with team members, and contribute to group learning.
Participate in strategic planning for the Communications initiatives.
Participate in internal and external workgroups and meetings as needed.
Respond in a timely fashion to inquiries from a variety of sources, including the media, community organizations, and members of the public, when appropriate.
Develop and maintain a comprehensive knowledge and understanding of OSA programs, policies, and procedures.
Review and evaluate communications procedures, processes, methods, and standards to ensure that the OSA is achieving quality results.
Collaborate with various units to draft press releases, statements, talking points, or relevant briefing materials as it pertains to the work of the office.
Perform other duties as assigned.