Digital Marketing Project Manager (CSM)

Direct Online Marketing-posted 3 months ago
Full-time • Mid Level
Pittsburgh, PA
11-50 employees
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We’re seeking extraordinary people who want to contribute to a fast-growing digital marketing agency with a proven track record of success for clients around the world. As a Digital Marketing Project Manager (CSM), you’ll be responsible for developing and nurturing the client-agency relationship through professional, personal, and timely communication, working to maintain a collaborative partnership at all times. In addition, you’ll be responsible for being an extension of our client, and coordinate all aspects of project management on our side.

  • Full ownership of the client-agency relationship in all facets, ensuring nothing falls through the cracks.
  • Display a deep understanding of a client’s business and facilitate team tasks to keep projects driven towards client goals.
  • Provide timely client and internal communications.
  • Develop detailed project tasks to guide clients, team members, and project teams to meet the defined objectives.
  • Develop and nurture relationships with internal team members to ensure alignment, address conflict, drive motivation and facilitate inspiration.
  • Organize and prepare meetings, create agendas and recaps, facilitate meetings, take notes, and follow up on action items.
  • Minimum of 2 years of experience in a client-facing role and project management.
  • Experience managing multiple clients either in an agency dealing with mid-sized clients or in-house at a larger company where you deal with multiple departments and answer to multiple individuals.
  • Management of long-term projects involving multiple people and tasks with varying deadlines.
  • Experience dealing with multiple industries, especially in B2B verticals, is strongly preferred.
  • Bachelor’s degree in marketing or a related field, strongly preferred.
  • Basic knowledge of PPC and SEO tactics and common KPIs.
  • Intermediate knowledge of general marketing principles.
  • Outstanding computer skills.
  • Excellent written and verbal communication.
  • Strong organizational skills, the ability to multitask, detail oriented and work independently.
  • Comfortable with ambiguity - flexible & adaptable with a willingness to learn and ‘roll up your sleeves’ wherever needed.
  • Spanish language fluency.
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Short-term disability insurance
  • 401(k) with company match
  • Annual profit sharing
  • Telecommuter-friendly hybrid schedule allowing work from home four days per week
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