United Way Nca-posted 3 months ago
$58,000 - $87,000/Yr
Full-time • Mid Level
Washington, DC

The Digital Marketing and Fundraising Manager, for United Way of the National Capital Area (United Way NCA) is responsible for developing and executing digital marketing and fundraising strategies to increase brand recognition and engagement with our donors, volunteers, partners, and the wider community in support of lead generation and conversion. The Digital Marketing and Fundraising Manager will be a strategic thinker, stays current on industry trends, best practices and reporting metrics and KPIs, and has experience planning, executing, and optimizing digital marketing and fundraising campaigns in-house or in an agency setting that result in lead generation and constituent conversions. They will be accountable for the day-to-day management of all digital platforms, including all websites, email marketing, social media, mobile marketing, inbound marketing, paid search, and online advertising. The successful Digital Marketing and Fundraising Manager will be responsible for growing United Way NCA s social media presence, email lists, digital ad campaigns and web traffic resulting in qualified leads and donations. This position reports to the Sr. Director, Marketing & Communications.

  • Drive development and implementation of compelling digital marketing and fundraising campaigns that result in lead generation and conversions.
  • Leverage video, photography, podcast, and blog content to create compelling campaigns that promote United Way NCA and its health, education, and economic opportunity programs.
  • Manage engagement initiatives that lead to increased audiences across all digital platforms.
  • Manage website optimization, email communication, video promotion, mobile and digital campaigns to engage and attract donors, volunteers, and advocates to United Way NCA.
  • Plan, execute and maintain internal content calendar for content creation and curation.
  • In collaboration with Multimedia, Content & Communications Strategist, develop compelling digital content and stories about our impact, volunteers, and corporate partners.
  • Work closely with Senior Director, Marketing & Communications to develop leadership social/digital strategy and train team.
  • Actively seek out and help define new creative methods and mediums for telling our partner, donor, and volunteer engagement stories across all digital platforms.
  • Work closely with consultants/vendors to track and monitor website, email, and social media traffic and optimize campaigns based on the best-performing strategies and to achieve established KPIs.
  • Oversee the day-to-day management and execution of the national digital services program, in alignment with United Way Worldwide and other local United Ways.
  • Creates and extends the online conversation between United Way NCA and its various constituent groups, including donors, volunteers, member nonprofits, employees, and the community.
  • Manage vendor and consultants to ensure digital and web projects are executed.
  • Work closely with consultants to optimize digital content to ensure both search engine visibility and favorable user experiences.
  • Work closely with Data Research & Evaluation Manager and/or Database Manager to engage in research and implementation of content architecture, audience segmentation, UI/UX, A/B testing and any other approaches.
  • Manage process to design web pages, email templates, and social media posts.
  • Increase traffic and engagement on United Way NCA s digital channels including website, Facebook, Twitter, LinkedIn, Instagram, etc. to raise awareness, generate leads, and increase online donations.
  • In conjunction with Database Manager, work closely with the IT Department to streamline data functions.
  • Strong knowledge and understanding of social media platforms, including Facebook, Twitter, Instagram, YouTube, Blogs.
  • Expert knowledge of the web, social media platforms, digital advertising analytics and reporting with the ability to communicate outcomes and insights to non-digital experts.
  • Ability to measure and produce regular digital and web reports to influence digital strategy.
  • Possess an understanding of the various digital marketing and fundraising platforms and best practices for utilization.
  • Experience developing and implementing customer or donor journey campaigns.
  • Combination of marketing and publishing mindset; always think 'customer first'.
  • Flexibility adjusting to unexpected assignments, difficulties, and deadlines.
  • Good organizational skills and an ability to prioritize multiple tasks.
  • Bachelor's degree in marketing and communications, or a related field is preferred.
  • High School Diploma or GED with equivalent years of related marketing and communications digital platform work experience required.
  • Strong writing and communication skills with the ability to craft compelling narratives and communicate effectively in various formats.
  • Strategic thinking and problem-solving skills with the ability to identify opportunities and develop effective strategies.
  • Demonstrated record of accomplishment of filming and producing digital and print content for a range of target audiences.
  • Project management skills and attention to detail.
  • Substantial paid leave
  • Healthcare benefits
  • Matching retirement plan
  • Great work environment
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