Digital Marketing Content Manager

Granicus • Washington, DC

1d • $87,000 - $104,000 • Onsite

About The Position

The Granicus Experience Group (GXG) is Granicus’ in-house digital agency, a crossfunctional team of strategists, analysts, communicators, and Granicus technology experts focused on customer experience and digital communications. We leverage best-in-class human-centered practices and a design-thinking approach to help our federal, state, and local government customers better connect with the people they serve. We discover better insights, build better experiences, and achieve better outcomes.
GXG is a fast-growing agency at a high-growth tech company, seeking a Digital Marketing Content Manager for a government agency. This role partners with multiple internal Agency teams to deliver high-quality, engaging digitalcontent including social media, graphics, and video production, that supports the Agency’s communications and stakeholder engagement objectives. The Digital Marketing Content Managerleads the agency’s social media presence across LinkedIn, Instagram, X, Facebook, and YouTube, developing creative campaigns, monitoring trends, and ensuring a consistent agency brand voice. This role also supports with the creation of external marketing materials—web pages, program and event descriptions, fact sheets, and stakeholder toolkits—while also writing and editing content for internal agency communications.
Strong candidates will have a proven track record of managing multiple project timelines, technical systems, and calendars and supporting multiple internal stakeholder groups for clients, preferably for government. Candidates must have a desire to be part of a data-driven, client-focused, fast-paced team that loves the mission of providing world-class service to government clients.

Requirements

• Superior oral and written communications skills required.
• Proven success in developing and managing social media on behalf of an organization.
• Experience drafting web copy and marketing collateral.
• Experience with CMS and email management systems, and comfort with learning new technology platforms required.
• Highly organized, detail-oriented and able to coordinate complex content development and approval processes required.
• Experience using and referring to style guidelines and comfortable making agency-wide stylistic recommendations required.
• Strong multitasking and project management skills and demonstrated abilities to handle multiple projects at a time and tight deadlines required.
• Proven ability to work independently and as part of a team required
• 5 years working with social media.
• 5 + years of experience as a copywriter or communications professional required.
• Bachelor’s degree in communications, journalism, business, public policy, economics, or a related field.
• Ability to manage multiple projects simultaneously with disciplined prioritization.
• High emotional intelligence, judgment, professionalism, and discretion.
• Thrive in a fast-paced environment while demonstrating strong personal initiative and on-time delivery of project tasks and deliverables.
• Maintain awareness and understanding of government news, as well as digital communications and industry developments that apply to the position and responsibilities.
• Be hungry and passionate, have a collaborative spirit and be committed to making a difference with communications and collaboration

Nice To Haves

• Experience working with content creators and/or non-traditional media a plus
• Proficiency in graphic design, photography, and audio/video editing a plus.

Responsibilities

• Lead the agency’s social media presence across LinkedIn, Instagram, X, Facebook, and YouTube, developing creative campaigns, monitoring trends, and ensuring a consistent agency brand voice.
• Support with the creation of external marketing materials—web pages, program and event descriptions, fact sheets, and stakeholder toolkits
• Writing and editing content for internal agency communications.
• Support with national digital content pushes including digital ads, microsites, and content launches.
• Develop and update reporting systems to track digital program efforts.
• Occasionally help produce video content for social media and broadcast engagements.

Benefits

• Flexibility & Balance
• Flexible Time Off – Take the time you need to rest, recharge, and live your life.
• Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health.
• Work From Home Reimbursement – Support a productive home office environment.
• Health & Wellness
• Multiple Health Plan Options – Including a 100% employer-paid plan.
• Employer HSA Contributions – When enrolled in a High-Deductible Health Plan.
• Fitness Reimbursement Program – Stay active, your way.
• On-Demand Mental Health Support – Access to Headspace and other wellness tools.
• Family & Future
• Paid Parental Leave – For both birthing and non-birthing parents.
• Traditional & Roth 401(k) – With a generous company match.
• Life & AD&D Insurance – 100% employer-paid coverage for peace of mind.
• Growth & Recognition
• Online Learning Platforms – Fuel your professional development.
• Competitive Salary & Bonuses – Your contributions are valued and rewarded.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level