Digital Marketing Account Manager

Queen of Ops • Nashville, TN

21d • Hybrid

About The Position

Are you a skilled Account Manager who’s passionate about helping businesses grow? Do you get genuine satisfaction in seeing people and plans come together? Our client is seeking a strategic, dependable, and highly motivated Account Strategist to orchestrate big client wins in their ROI-driven marketing consultancy. The Account Strategist will work directly with effectively manage multiple client accounts, collaborating with in-house The Account Strategist’s day-to-day involves communicating directly with clients, distilling their actual goals, creating a plan to achieve those goals, and then employing the right internal resources to make it all happen. The Account Strategist is the tip of the spear when it comes to our client's success, The right person is someone who will work diligently and relentlessly to orchestrate ROI-driven results from launching blogs and ebooks to full PPC campaigns for lead generation. You will need to utilize a breadth of marketing knowledge to understand what’s possible and work with a team of experts to achieve top-tier results. No two days will be the same in this role, finding the right person that can juggle multiple accounts and manage different personalities to get every job done with high standards is key. If you are someone who can truly act as a partner to our clients, meet them where they are, and work relentlessly to see them achieve their goals while contributing to a team-oriented, performance-driven environment then we will ensure that you have all the resources and opportunities to succeed.

Requirements

• Proven Account Management or Marketing Operations experience
• Superb interpersonal skills with the ability to put people at ease and engage with people across all areas and levels of the business
• Confidently manage difficult conversations to expertly lead clients
• Ability to problem solve quickly
• Strong leadership ability with a focus on accountability and proactivity for effective project management
• Understanding of digital marketing practices and trends
• Quick learner with a think-on-your-feet attitude
• A commitment to high standards, excellence, team, and our clients

Nice To Haves

• Previous experience in a marketing agency is a plus

Responsibilities

• Client Success: Communicate directly with clients, understand their goals create clear objectives to help them reach their targets
• Lead client calls on a weekly/biweekly basis and expertly communicate relevant information to ensure alignment and satisfaction throughout the partnership
• Employ a breath of marketing knowledge in order to distill client's actual needs and the best method to meet them
• Monitor client accounts to ensure that they are achieving the best return on investment
• Account Management Build a strategic vision for each account and spearhead the efforts to complete each objective
• Expertly manage a book of business of 5-7 clients seamlessly
• Be a go-to decision maker and problem solver in order to provide quick solutions for problems as they arise
• Work closely with Senior Strategists, Project Managers, Implementors, and Creatives to provide the best digital solution to client challenges
• Keep a pulse on all client accounts and work diligently to provide outstanding service and capitalize on opportunities for upsell
• Strategy: Brainstorm strategy, performance, and creative ideas with the internal team
• Stay up to date on digital marketing trends to be able to provide innovative and effective approaches to client marketing needs

Benefits

• Growth Potential: We never miss an opportunity to reward our team for outstanding performance, there are multiple opportunities for performance-based bonuses in this role
• Company Culture: We want you to love what you do and enjoy your life while doing it, we celebrate each other day and encourage vacations- even more, when we share the fun in Slack
• Hybrid work-from-home model: We have an office where you can work if you’re in the area, if not, working from home is just as normal on our team

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed