Digital Learning & Project Management Assistant

Roanoke College•Salem, VA

About The Position

The Digital Learning & Project Management Assistant for the RC-RV Division of Lifelong Learning provides essential operational support to both the Learning Innovation Executive Director and the RC-RV Executive Director. This role involves 1) assisting with the online learning system, particularly in relation to learner and faculty support and communication, 2) coordinating workflows among other college offices in relation to RC-RV projects, 3) working with college MarCom to devise and manage effective adult education marketing campaigns, and 4) managing RC-RV social media.

Requirements

Associate or bachelor's degree in education, IT, business, management.
Experience with online learning platforms and systems.
Strong organizational and communication skills.
Ability to work collaboratively and manage multiple priorities.
Willingness to learn and grow with a new and evolving college division.

Responsibilities

Serve as the primary administrative contact for RC-RV online learners and faculty.
Maintain departmental records, including faculty course schedules and course releases.
Coordinate course materials with faculty and vendors.
Support RC-RV faculty with technology and resource requests.
Assist with student support tickets for RC-RV via Brightspace, the online learning management system (in coordination with the Instructional Technologist)
Oversee workflows and communication with other college offices, including IT, enrollment, and marketing.
Track RC-RV projects and report progress on a systematic basis.
Maintain RC-RV correspondence, including email communications.
Assist with RC-RV event planning.
Assist with RC-RV marketing, including creation and management of social media posts.
Supervise student workers, ensuring tasks are completed accurately and on time.