Spring 2026: Digital Inclusion Intern (Unpaid)

International Rescue Committee • San Diego, CA

8d • Hybrid

About The Position

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. IRC BACKGROUND: Founded in 1933, the International Rescue Committee (IRC) is a leading organization providing relief, protection, and resettlement services for refugees and victims of oppression throughout the U.S. IRC in San Diego has resettled over 31,000 refugees to San Diego County over the past 50 years and provides numerous program services. In San Diego, the IRC opened its doors in 1975 and has grown to serve approximately 7,000 refugee and immigrant individuals from 115 countries of origin each year through 5 different departments. SCOPE OF INTERNSHIP: In this internship, students will have the opportunity to contribute to the Digital Inclusion Program, which supports digital skill development for refugees, newcomers, and low-income families. The program provides clients with access to technology and helps them develop essential digital skills to enhance their daily lives, job opportunities, and overall self-sufficiency. Interns will assist in delivering training, developing resources, and supporting participants in building confidence with technology. LEARNING OBJECTIVES: Interns will develop expertise in digital inclusion strategies and technology support, empowering multicultural communities to overcome digital barriers. Interns will gain hands-on experience in program enrollment, case management, and client engagement within a nonprofit setting. Interns will actively contribute to the planning and execution of community-based events, including device donation initiatives. Interns will enhance their cross-cultural communication, problem-solving, and client-centered service delivery skills in a professional environment.

Requirements

• Must be currently enrolled in or have recently completed an Associate’s, Bachelor’s, or Master’s program in a relevant field, such as Social Work, Communications, Graphic Design, Information Technology, or a related discipline.
• Genuine enthusiasm for teaching and supporting adults, with the patience and dedication required to help non-technical individuals overcome digital barriers.
• Proficiency in Microsoft Office, particularly Excel; experience with Canva and SharePoint is a plus.
• Experience using online meeting platforms such as Zoom.
• Willingness to learn about the IRC and engage in cross-cultural communication with clients.
• Ability to communicate clearly and effectively in English; fluency in Haitian Creole, Farsi, Dari, Spanish, Pashto, Arabic, Swahili, Ukrainian or Russian preferred.
• Independent, efficient, and able to accomplish tasks in a timely manner.
• Adherent to IRC volunteer and workplace policies & dress code.
• Currently residing in San Diego County and have lived locally for at least one year.
• Must pass the IRC background check.

Responsibilities

• Support the intake process by conducting screening calls for potential clients, working with interpreters and determining eligibility for the program.
• Conduct digital skills assessments to determine clients' technology proficiency and learning needs.
• Develop innovative training materials to enhance digital literacy classes.
• Provide basic instruction on computer and smartphone use.
• Offer ongoing technical support to help clients confidently navigate digital tools and online resources.
• Help clients overcome technological barriers that limit their access to essential services, including online healthcare, job readiness resources, and educational platforms.
• Assist in organizing and facilitating device donation events.

Benefits

• We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

What This Job Offers

• Career Level: Intern
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees