Digital Inclusion Intern

International Rescue CommitteeSalt Lake City, UT

About The Position

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. Background Founded in 1933, the International Rescue Committee (IRC) is a global humanitarian organization that helps people whose lives have been shattered by conflict and disaster to survive, recover, and rebuild their futures. In the United States, our network of 22 offices ensures that newly arrived refugees have access to food, shelter, and essential services while working toward long-term self-sufficiency. The IRC in Salt Lake City is among the first offices nationwide to launch a Digital Inclusion program designed to close the digital divide for refugees and new Americans. This program connects families with the tools, training, and technology they need to thrive in today’s digital world. Scope of Work The Digital Inclusion Intern will work closely with the Education Program Manager and the Digital Literacy and Access VISTA to ensure that refugee families and individuals gain meaningful access to the internet, digital devices, and essential STEM learning opportunities.

Requirements

  • Self-motivated, dependable, flexible, and attentive to detail.
  • Strong communication and interpersonal skills.
  • Previous experience teaching technology basics or troubleshooting devices preferred.
  • Experience working with refugees or diverse communities is a plus.
  • Ability to work independently and manage time efficiently.
  • Committed to at least 10 weeks, with a minimum of 10 hours per week (15 preferred).
  • Comfortable with in-person visits to clients’ homes and community sites.
  • Adhere to IRC workplace and volunteer policies, including dress code.
  • Fluent in English; additional refugee languages (Swahili, Arabic, Dari, etc.) are highly valued.
  • Must pass an IRC background check (including driving history report).

Nice To Haves

  • Previous experience teaching technology basics or troubleshooting devices preferred.
  • Experience working with refugees or diverse communities is a plus.
  • Fluent in English; additional refugee languages (Swahili, Arabic, Dari, etc.) are highly valued.

Responsibilities

  • Support distribution of computers and other digital devices to refugee clients.
  • Provide one-on-one and small group training on smartphone and computer basics.
  • Assist with digital literacy and STEM education programs for youth and adults.
  • Collaborate in creating short educational videos that promote digital learning and awareness.
  • Troubleshoot technical issues and help clients navigate common device challenges.
  • Contribute to social media updates and program newsletters highlighting community impact.
  • Collect data, document activities, and prepare monthly progress reports.
  • Provide general office and reception support as needed.
  • Other duties as assigned.
  • By the end of the internship, interns will present a brief final report summarizing their activities, insights, and impact — to be submitted directly to Jonathan Amisi, Digital Inclusion Specialist.

Benefits

  • 10 sick days
  • 10 US holidays
  • 20-25 paid time off days depending on role and tenure
  • medical insurance starting at $163 per month
  • dental starting at $6.50 per month
  • vision starting at $5 per month
  • FSA for healthcare and commuter costs
  • a 403b retirement savings plans with immediately vested matching
  • disability & life insurance
  • an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles
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