Digital Experience Testing & Optimization Lead

Invesco Ltd.Atlanta, GA
3dHybrid

About The Position

As a key member of our award-winning Digital Experience Team - which includes Product Managers, UX/UI Designers, and Web Producers - the User Experience Testing and Optimization Lead will have direct influence over our entire digital ecosystem and the outcomes we deliver for both our clients and the business.

Requirements

  • 5+ years leading user research and web optimization initiatives, including A/B and multivariate testing.
  • Expertise in mixed-methods research and optimizing complex, multi-touchpoint user experiences.
  • Hands-on experience with Adobe Experience Manager, Adobe Target, Adobe Analytics, and other analytics tools.
  • Proficient with user research platforms (e.g., UserTesting, Useberry) and basic design tools plus HTML/CSS/JS.
  • Strong data analysis skills; able to translate insights into actionable recommendations.
  • Experience collaborating across regions (EMEA, North America) and cross-functional teams (product, UX/UI, marketing).
  • Familiarity with Financial Services, FinTech, and B2B industries; BA/BS degree required.
  • Proactive, adaptable, and committed to fostering innovation, diversity, and client-focused decision-making.

Responsibilities

  • Manage and scale user research and testing programs across EMEA and North America in alignment with digital experience priorities.
  • Leverage analytics tools (e.g., Adobe Analytics) and research platforms to optimize content delivery and user experience.
  • Analyze quantitative and qualitative data to identify opportunities, prioritize experiments, and measure impact.
  • Plan, execute, and monitor A/B and multivariate tests to improve conversion, engagement, and satisfaction metrics.
  • Conduct mixed-methods research to understand client experiences across digital touchpoints.
  • Facilitate design discovery workshops informed by client experience data.
  • Collaborate with marketing, product, UX/UI, and regional teams to ensure alignment and effective stakeholder communication.
  • Communicate insights and test results clearly, while maintaining documentation and staying current on UX research and optimization best practices.

Benefits

  • Flexible paid time off
  • Hybrid work schedule
  • 401(K) matching of 100% up to the first 6% with a discretionary supplemental contribution
  • Health & wellbeing benefits
  • Parental Leave benefits
  • Employee stock purchase plan
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