Digital Experience Lead

Rolls-RoyceNovi, MI
1d

About The Position

Digital Experience Lead Pioneer the next generation of innovation. Join us and you’ll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for its brilliance.

Requirements

  • Applicants must be authorized to work for any employer in the U.S without sponsorship. We are unable to sponsor or take over sponsorship of an employment Visa at this time
  • Bachelor’s degree in Digital/ Strategic Design, Psychology and seven years’ experience IT experiential design and development; or 10 years of experience in IT experiential design and development
  • Travel – domestic and international (20% short notice)

Nice To Haves

  • Excellent experience in Experience Design & Management with implementation across devices
  • Excellent skills in managing projects, budgets and delivery on time
  • Excellent experience working with Design Systems
  • Excellent experience working with orchestrating end-to-end experience journeys
  • Excellent communication and stakeholder management skills
  • Strong understanding of Enterprise technologies and organizations
  • Strong track record in Design Thinking/Human Centered Design
  • Strong oral and written communication skills
  • Strong interpersonal skills
  • Strong ability to work independently and with others
  • Fluent in German

Responsibilities

  • Design and oversee implementation of Experience Design and management strategies to improve end to end experience and ensure value for our business and customers
  • Utilize front end design skills for facilitating design process (End-to-end), working with designers, product team and design partners to create the best-in-class experience for our customers across our portfolio.
  • Facilitate Design thinking and experience design and management practices across global products and initiatives.
  • Co-create with Business and Technology teams - multi-disciplinary teams across different products in a global setup
  • Plan and coordinate design efforts and ensure delivery and continuous evolution of the experience vision
  • Plan and coordinate user research and validation activities
  • Lead the design partners to deliver simple, connected, and smart experience for our customers.
  • Contribute and support through various phases of the design process along customer journey
  • Ensure adherence to Design system and to the relevant frameworks and governance
  • Advocate problem solving through human centered design, validation and iteration
  • Contribute, with the Experience Team, to the growth of Experience Design & Management practices, standards and our services in the organization
  • Intrinsically motivated to help us solve real problems for real users and jointly contribute to the company’s strategy
  • Understand and utilize experience, operational and behavioral data to gain deeper understanding and create insights valuable for managing experience.
  • Define KPIs, and success metrics for managing experience.
  • Promote a safety and compliance culture in area of responsibility, and live the letter and the spirit of the Rolls Royce Code of Conduct
  • Perform special assignments as required

Benefits

  • Rolls-Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan.
  • Eligible employees may have the opportunity to enroll in other benefits, including health, dental, vision, disability, life and accidental death & dismemberment insurance; a flexible spending account; a health savings account; a 401(k) retirement savings plan with a company match; Employee Assistance Program; Paid Time Off; certain paid holidays; paid parental and family care leave; tuition reimbursement; and a long-term incentive plan.
  • The options available to an employee may vary depending on eligibility factors such as date of hire, employment type, and the applicability of collective bargaining agreements.
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