Digital Engagement Intern

Cambridge Associates•Arlington, TX

4d•Hybrid

About The Position

THE TEAM The Digital Engagement Team at CA partners with business stakeholders to deliver technology solutions that build relationships among employees and clients, accelerates product and service adoption, and supports business process change in order to enable business growth and development. To do so, the team is committed to designing and implementing digital and non-digital methods that enhance employee and client online experiences in three areas: Employee Engagement (DEX), Customer Relationship Management (CRM), and Digital Client Experience (DCX). More specifically, the Employee Engagement area centers around software and processes that enhance productivity and collaboration through digital community, digital strategy (external websites, digital marketing, and social media), measuring and monitoring employee engagement, and knowledge management. Our primary software stack includes Igloo Software, Box, Asana, Canva, and Microsoft products. The team is focused on delivering value for our colleagues by handling the technical aspects such as prioritizing integrations with other applications in the enterprise, creating analytics dashboards, providing concierge support for each solution, and managing vendor relationships. We also provide project-specific support for new vendor analysis, website updates, communications campaigns, and software releases. THE OPPORTUNITY Cambridge Associates (CA) is looking for a Summer Intern for its IT Digital Engagement department located in Boston, MA, or Arlington, VA. Candidate must be actively enrolled in an undergraduate program at an accredited College or University or have an equivalent work background. Under the supervision of our staff, the candidate can expect to participate in projects centering around the technical management of software-as-a-service (SaaS) platforms focused on improving how our employees work together. The Summer Intern on the Digital Engagement team will play a key role in helping to implement technology solutions for Employee Engagement that build and strengthen CA’s employee community, measure and build programs that increase employee belonging, and enable best-in-class collaboration practices for a hybrid workforce. By liaising with the Corporate Communications Team, Human Capital Team, and the Client Relationship Management (CRM) Team, this individual will work with stakeholders to monitor, update, and promote new technology and enhancements into current and new business processes. Interns are expected to work 40 hours per week during the summer (June-August). Interns will be competitively compensated. The individual is expected to be onsite 1 or 2 days each week in the Boston, MA, or Arlington, VA, office. Most work will be completed independently and remotely over Microsoft Teams or Zoom. Interns will gain knowledge of how an Information Technology Department supports a financial services firm by working on projects with analysts and developers from a variety of IT teams.

Requirements

Candidate must be actively enrolled in an undergraduate program at an accredited College or University
Demonstrated interest or experience in PowerBI, business intelligence, or data visualization tools
Demonstrated ability to communicate in both verbal and written communication in formal and informal contexts designed to build consensus
Ability to present work in a clear and concise manner, including data-driven insights
Ability to set and meet deadlines autonomously
Strong organizational management skills and ability to manage multiple projects at one time
Proactive problem solver who is eager to learn and contribute, especially in the areas of business intelligence and analytics

Responsibilities

A successful candidate will interact with employees as they set up blogs and websites
complete light graphic design, in Canva
complete data and analysis projects using PowerBi for our core software offerings
work alongside our team on AI integration projects
will have access to SaaS vendors to explore the process of software updates, contract renewals, and other related technical elements
engage in ad hoc projects and initiatives as they are identified, some of which will be tailored to the interests of the candidate, especially in business intelligence and data visualization.