Digital Engagement Delivery Project Manager

Alight Solutions

2d • $85,000 - $100,000

About The Position

Amazing Opportunity and Great Place to Work! Our story At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.” Our Values: Champion People – be empathetic and help create a place where everyone belongs. Grow with purpose – Be inspired by our higher calling of improving lives. Be Alight – act with integrity, be real and empower others. It’s why we’re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com. About the Role As the Project Manager, you will be responsible for overseeing project delivery from initiation to closure. This includes coordinating team activities and customizing solutions to meet client objectives. You will also lead the implementation and ongoing projects for Alight Worklife Digital Engagement solutions.

Requirements

• Able to consult and ask appropriate questions to guide clients and colleagues to meet their goals and objectives.
• Display knowledge of benefits compensation, retirement plans, health plans, as well as equity and other HR rewards programs.
• Have ability to translate business requirements into functional technical specifications.
• Have clear communication of ideas through presentation and consultation.
• Have coaching and mentoring capabilities.
• Have ability to establish confidence and personal credibility with clients as well as Alight colleagues.
• Be detail-oriented and well-organized individual for a position.
• The ideal candidate will have keen attention to detail and excellent organizational skills.
• Hold a bachelor's or possess relevant work experience demonstrating substantial expertise in the field.
• Demonstrate a solid foundation in collecting business or technical requirements to improve its effectiveness.
• Have external client/vendor facing consulting experience.
• Have a solid foundation in guiding and assisting teams and individuals.

Responsibilities

• Flushing out final project scope and creating initial project delivery schedule.
• Managing the overall schedule, detailed project requirements, and risk logs with key stakeholders leveraging Smartsheet artifacts.
• Creating scope-based change orders along with corresponding billing number setup.
• Ensuring client invoices are sent out based on established SOW fee structure.
• Leading external client planning and requirements meetings.
• Working closely with our Requirements Analysts to consult and ask appropriate questions to gather business requirements efficiently.
• Managing the client acceptance testing process by initiating issue logs and setting appropriate expectations regarding client feedback.
• Providing best practice consultation to clients as well as internal stakeholders.
• Working to produce solutions that meet client needs while staying within the AWL standard framework.
• Assessing the ongoing health of a client while staying close to renewal opportunities and buy ups.
• Collaborating with other project managers within the Digital Engagement practice.

Benefits

• We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person.
• Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level