Digital Director

Capgemini • Chicago, IL

14h

About The Position

The position is for a Digital Director in the Quick Service Restaurant (QSR) or Retail industry, with a strong emphasis on digital transformation, strategy, and technology leadership. It combines strategic vision, technical expertise, and operational execution. Your role
Develop and execute strategies to enhance customer engagement and operational efficiency.
Focus on digital ordering growth, mobile solutions, and customer experience.
Manage large-scale initiatives from inception to closure.
Oversee timelines, deliverables, and budgets (multi-million Capex/Opex).
Ensure successful implementation of digital projects.
Work closely with executives and IT teams
Gather requirements and provide strategic recommendations.

Requirements

• 15+ years in digital architecture, preferably in QSR.
• Proven track record in mobile solution design and implementation.
• Experience with global delivery models for large-scale engagements.
• Strong communication and interpersonal skills.
• Ability to manage multiple projects and prioritize effectively.
• Analytical and problem-solving mindset.
• Strong understanding of GTM technology transformation solutions
• Proven ability to deliver large-scale programs globally.

Nice To Haves

• Certifications in Digital architecture, mobile development, or AI certifications are a plus

Responsibilities

• Develop and execute strategies to enhance customer engagement and operational efficiency.
• Focus on digital ordering growth, mobile solutions, and customer experience.
• Manage large-scale initiatives from inception to closure.
• Oversee timelines, deliverables, and budgets (multi-million Capex/Opex).
• Ensure successful implementation of digital projects.
• Work closely with executives and IT teams
• Gather requirements and provide strategic recommendations.

Benefits

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees