Digital Data Analyst

Great Wolf Lodge•Chicago, IL

8d•$90,000 - $120,000•Hybrid

About The Position

The Digital Data Analyst will be responsible for analytics that support marketing, website analytics, digital guest experiences (including AI agents), testing and optimization efforts, in addition to developing cutting edge visualizations. The individual in this role can either be based out of Great Wolf's Headquarters located in either Chicago, IL or Madison, WI. The office operates on a hybrid-remote schedule (M/F remote work and T/W/TH in office). The Digital Data Analyst will team with both marketing and commercial operations across the business to analyze information and identify key insights that will drive growth. You will identify the data and infrastructure required to generate cohesive analysis to better understand our customers and product impact. You will generate actionable insights and recommendations that inform decision-making across the full business funnel, through both ad hoc analysis and sustained insight production.

Requirements

Bachelor's Degree (Concentration in a quantitative field preferred, including Business, Engineering, Math, Statistics, Economics, Operations Research)
2+ years of experience in digital, operational, or business analytics
Experience with a range of Advanced Analytics and statistical techniques
SQL experience, Snowflake preferred
A/B testing and multivariate testing
Proficiency in Tableau data visualization and programming
Experience with Google platform, GCP, GTM, Big Query, Google Analytics
Ability to be based out of Great Wolf’s Corporate Office, currently working on a hybrid in-office/remote schedule.

Nice To Haves

Master's Degree
Ability to effectively build relationships across the business at all levels
Creative thinker who is intellectually curious and passionate about learning
Self-starter, entrepreneurial, high-energy who can take initiative in a fast-moving environment
Proficiency in various programming languages, including SQL, R, and Python
Basic understanding of and experience with machine learning technologies
Provide strong technical understanding of current and emerging internet technologies (GenAI) and the operations of a commercial website
Function as a highly effective leader in a matrix environment given the role of serving various business partners on the enterprise and business unit teams
Identify and model data to support personalization across digital channels; collaborate with product management, development, marketing, and data science teams to implement and enhance personalization efforts.
Communicate insights to key internal stakeholders and executive leadership team

Responsibilities

Collaborate with both internal stakeholders and external vendors involved in project definition, design, and planning
Develop hypotheses, gather data, brainstorm strategic options, and create recommendations around strategic initiatives
Own and rationalize marketing, web data and information across the organization
Operate as a visualization lead and subject matter expert across the organization
Collect, analyze and synthesize complete information from disparate sources into a clear and compelling story in visualizations
Build key success metrics to evaluate the impact of various projects, improvements and services that we provide
Develop tactical, actionable analysis of our online business to influence strategic planning
Business analysis skills—can identify actual business impact, distinguish facts from anecdotes, and collaborate effectively with engineers and data scientists.
Will support other related work, as outlined by business priorities and leadership.