Emerson Electric-posted 3 months ago
Intern
Shakopee, MN
Electrical Equipment, Appliance, and Component Manufacturing

If you are a business student looking for an opportunity to grow, Emerson has an exciting opportunity for you! As a Digital Customer Experience Intern based in our Shakopee, MN location, you will be involved in a variety of digital content and AI strategy initiatives with a collaborative team.

  • Support search engine optimization (SEO) and content strategy efforts by designing tests and developing recommendations for content optimization.
  • Aggregate performance data and generate reports to share insights with the team.
  • Explore how AI can enhance customer experience by evaluating current tools and identifying new opportunities.
  • Conduct competitive analysis of AI applications in customer-facing formats across the industry.
  • Collaborate with cross-functional teams—including IPE, service, tech support, and product management—to enhance customer-facing technical support content.
  • Create engaging, user-friendly content that helps customers troubleshoot issues in the field.
  • Pursuing a Bachelor's (students of any class status will be considered)
  • Zero (0) years of related experience
  • Legal authorization to work in the United States
  • GPA of 3.0 or above
  • Prior internship experience
  • Pursuing a Bachelor's in Business or Business Administration, Marketing, Entrepreneurship, International Business, Management Information Systems (MIS)
  • A variety of medical insurance plans, with dental and vision coverage
  • Employee Assistance Program
  • Profit sharing retirement
  • Tuition reimbursement
  • Employee resource groups
  • Recognition programs
  • Flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave
  • Training programs and initiatives focusing on end-to-end development
  • Competitive base salary, with performance rewards during annual merit review process
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