Digital Content Specialist, Communications and Marketing Services

Foundation for California Community Colleges

2d • $70,000 - $75,000 • Remote

About The Position

We are seeking a Digital Content Specialist to join the Foundation in its mission of benefitting, supporting, and enhancing the California Community Colleges—the largest and most diverse system of higher education in the nation. The Foundation for California Community Colleges is on a mission to double its impact in the next 10 years. We are a group of relentless optimists and innovators in education, working collaboratively with public and private partners to help improve the student experience and expand pathways to economic and social mobility in communities across California. What You’ll Do The Digital Content Specialist is a content strategy and UX writing professional on the Creative Team within the Communications and Marketing Services Unit. This role plans, writes, and optimizes user-centered content for FoundationCCC’s website, digital experiences, program, event and website projects, ensuring content is clear, accessible, and aligned to project goals and user needs. The Digital Content Specialist strengthens digital performance by shaping information architecture and taxonomy, improving user journeys, and applying SEO and analytics to increase discoverability and effectiveness across FoundationCCC’s 70+ programs and partners. This is not a marketing copywriter-only role. It is a digital content role for someone who understands how modern web experiences are built and maintained and can serve as an informed partner throughout discovery, design, and implementation. The Web Content Specialist translates complex program information into plain-language, action-oriented content; collaborates closely with designers and Tech Solutions during builds; and helps establish governance practices that keep content accurate, consistent, and measurable over time.

Requirements

• Bachelor’s degree in Communications, Marketing, English, UX, web-related field, or equivalent practical experience.
• 3-5 years of experience writing and editing digital content for websites or digital products, with demonstrated UX writing or content strategy responsibilities.
• Experience improving content outcomes through information architecture/taxonomy, content audits, SEO best practices, or analytics-informed creative decisions.
• Familiarity with analytics platforms (GA4 preferred) and dashboard/reporting tools.
• Experience supporting WordPress-based sites and/or content-managed environments.
• Strong UX writing and web content fundamentals, including plain language, content hierarchy, scannability, and writing for user action.
• Ability to develop content strategies that support information architecture, taxonomy, and streamlined user journeys across complex portfolios.
• Portfolio of published digital content (web pages, UX writing samples, content strategy artifacts, or comparable work).

Responsibilities

• Write and edit user-centered web content, including page copy, navigation labels, microcopy, forms, help text, and calls to action that support clear user action and understanding.
• Partner with designers to ensure content and UX/UI work together, including content hierarchy, layout fit, and scannability.
• Develop and apply content strategies that support intuitive user journeys across large, portfolio-based sites and program ecosystems.
• Recommend and refine information architecture, navigation structures, page templates, and taxonomy to improve findability and consistency.
• Conduct keyword research and implement SEO best practices across page titles, headings, metadata, and on-page content to support discoverability.
• Use analytics and performance signals to improve content effectiveness over time, recommending updates that strengthen engagement and task completion.
• Collaborate with Project Marketing Specialists and program teams to clarify goals, audiences, and content requirements, and to incorporate stakeholder feedback efficiently.

Benefits

• Competitive compensation, generous PTO, holidays
• Medical, dental, and vision plans, Flexible Spending Accounts, and Health Savings Accounts (HSA), Employee Assistance Program (EAP), and Wellness offerings
• CalPERS retirement program and optional 403(b) and 457 Retirement plans
• Tuition reimbursement
• Public Service Loan Forgiveness certified employer

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees