Digital Twin Coordinator / Digital Content Project Manager

Olberding Brand Family • New York City, NY

14h • Hybrid

About The Position

Digital Content Project Manager / Digital Twin Coordinator Founded in 1919 as Phototype and recently rebranded as the Olberding Brand Family, we are a family company focused on delivering the highest quality and client service in the graphics design, management and printing industry. We Design, Optimize and Protect Brands. Our clients are primarily consumer products companies and printers and we help them by delivering a broad range of services from brand strategy and packaging design, to adaptive design across various print and digital platforms, all the way to color management and the production of printing plates. With our world headquarters located in Cincinnati, we have over 450 employees throughout the United States and offices in Europe and Asia. The Digital Content Coordinator (DCC) supports the growth and operational excellence of L’Oréal’s Digital Twin production pipeline. This role plays a pivotal part in ensuring high-quality, on-time delivery of 3D product assets that power L’Oréal’s e-commerce, marketing, and AI-generated creative initiatives. The DCC will act as a key liaison between internal cross-functional teams—including CPD group, and brand stakeholders—and our production partner OMI, ensuring that workflows, communications, and deliverables run smoothly and efficiently.

Requirements

• Bachelor’s degree (or equivalent experience) in Digital Production, Marketing, Project Management, or Design Management
• Bilingual fluency in English (French or Spanish proficiency a strong plus)
• Proven ability to manage multiple projects in a fast-paced, deadline-driven environment
• Experience with DAM systems, product photography, or packaging documentation
• Strong follow-up discipline and ability to maintain accurate documentation
• Comfortable working with international teams and external production partners.
• Knowledge of 3D content creation, Digital Twin workflows, or AI-generated creative assets
• Familiarity with beauty, cosmetics, or consumer packaged goods (CPG) industries
• Experience with workflow or project management tools (e.g., WebCenter, Wrike, or Mediabox)
• Full-time, US-based hybrid role 3 days per week onsite at designated L’Oréal or partner office 2 days remote or from an approved partner location
• Light travel required to OMI’s studio or production office every two weeks

Responsibilities

• Project & Asset Management Manage Digital Twin production timelines and ensure all milestones are met on schedule
• Collect, organize, and deliver required digital assets, including artworks, BAG files, and product photography, from internal systems such as TAG and Opera DAM
• Coordinate the shipment of physical products to OMI as needed for reference or production purposes
• Maintain detailed project documentation including trackers, timelines, and version histories
• Route deliverables through the appropriate review and approval channels, ensuring accuracy and consistency
• Operational Coordination with OMI Serve as the main point of contact between L’Oréal’s internal teams and OMI’s production teams
• Oversee project progress within the OMI platform, ensuring that deadlines, deliverables, and quality standards are consistently met
• Track production stages, manage feedback loops, and ensure all version updates are properly reviewed and approved
• Escalate and resolve bottlenecks that impact timelines or delivery quality
• Quality & Process Improvement Verify the completeness and technical accuracy of assets before submission to OMI
• Identify missing, unclear, or inconsistent materials and follow up to resolve issues proactively
• Recommend and help implement workflow optimizations that improve efficiency, scalability, and communication across teams
• Support the implementation of best practices in digital asset management, documentation, and feedback processes
• Communication and Relationships Collaborate closely with CPD group, brand managers, and digital production teams to ensure alignment on project priorities and timelines
• Partner with the Olberding Brand Family (OBF) client engagement and leadership teams to ensure seamless execution and visibility across all deliverables
• Provide regular progress updates to both internal stakeholders and OMI, maintaining transparency and accountability

Benefits

• Comprehensive health, dental, and vision insurance to keep you and your family healthy
• A 401k retirement plan with company contributions to help you plan for your future
• Flexible/hybrid work schedules that promote work-life balance
• Generous paid time off (PTO), personal time, and volunteer time off, in addition to 8 observed holidays
• Parental leave to support growing families

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level