Digital Content Management Specialist

Risepoint

1d

About The Position

Risepoint is an education technology company that provides world-class support and trusted expertise to more than 100 universities and colleges. We primarily work with regional universities, helping them develop and grow their high-ROI, workforce-focused online degree programs in critical areas such as nursing, teaching, business, and public service. Risepoint is dedicated to increasing access to affordable education so that more students, especially working adults, can improve their careers and meet employer and community needs. The UX/UI Team is comprised of digital marketers focused on hundreds of higher education marketing websites and landing pages. Our disciplines include content strategy, UX strategy, product management, digital design, and content management. We collaborate internally and with other stakeholders to manage our digital properties, support our partners, drive conversions, and enhance user experience. Job Summary As part of the Digital Content Administration team, the Digital Content Management Specialist integrates new content into the content management systems (CMS) and manages governance of existing content updates across multiple sites and landing pages. This role involves close collaboration with internal teams, including SEO, Integrated Marketing Managers, Developers, etc., as well as various external stakeholders to coordinate website efforts under strict deadlines. The ideal candidate has CMS experience, can adapt based on needs, remains patient under pressure, is collaborative and kind, embraces change, is unfazed by shifting priorities, and can deliver high-quality work at a fast pace. Not sure you meet all the qualifications? Apply and let us decide!

Requirements

• Bachelors
• Experience working in WordPress, Drupal (experience with other CMS platforms is also welcomed)
• Ability to adapt to a deadline-driven, changing work environment
• Proven track record of high-quality execution with a customer service orientation
• Basic understanding of HTML
• Functional knowledge of website construction, configuration, and maintenance
• Experience with Microsoft Office suite, Photoshop, and Adobe Acrobat
• Strong interpersonal communication skills; ability to communicate clearly and proactively with individuals across multiple teams and departments
• Resourceful, high-energy team player who is flexible and adaptable
• Strong organizational skills and attention to detail.
• Ability to thrive both as an individual contributor and as a collaborator.

Responsibilities

• Review, upload, edit, and organize web content for our partners, including text, images, videos, and documents
• Oversee site governance across multiple web properties, ensuring consistency by upholding best practices.
• Communication with stakeholders and team members via meetings, emails, Workfront, and Microsoft Teams
• Trouble-shooting and problem-solving, including recommendations for ideal user experience based on partner needs
• Perform in accordance with Risepoint Policies
• Perform other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees