Digital Content Intern — Web Programs

California Water Service Group • Torrance, CA

2d • $25 - $27 • Onsite

About The Position

The Digital Content Intern – Web Programs supports all external-facing digital communication activities and objectives, including writing, editing, and electronic publishing for online channels. This position will help develop, implement, and assist with customer-facing, strategic web platforms and projects. This position supports public-facing digital communications for California Water Service Group and its subsidiaries. The position reports to the Manager, Digital Content and is located in Torrance, California. INTERNSHIP REQUIREMENTS: One‑year commitment from June 1, 2026, through May 28, 2027 Summer - full time (32-40 hours per week) Fall/Spring/Winter - based on school schedule 100% on-site, no remote option Eligibility for employment in the US is required without sponsorship (ex. OPT, F1, etc.)

Requirements

• High School diploma
• Full-time student in a 4-year program, working toward a bachelor’s or master’s degree in computer science or similar field and/or equivalent
• Proficient in use of Microsoft Office
• Working knowledge of html
• Strong verbal and written communications skills
• Able to plan, organize, prioritize, and multitask
• Valid California Driver License
• Eligibility for employment in the US is required without sponsorship (ex. OPT, F1, etc.)

Nice To Haves

• Website building or Wordpress experience preferred

Responsibilities

• Creating and implementing strategic digital communications campaigns that support the company’s strategic framework and live on the company’s web sites and other online platforms
• Creating and publishing annual, digital Consumer Confidence Reports for all water systems and related customer outreach materials
• Writing and editing regular and emergency content for web sites, and ensuring content stays updated
• Ensuring web sites and other online platforms align with best practices and are leading-edge, effective tools for key audiences
• Customizing digital content for individual districts
• Assisting in creating, setting up, and launching phone/text message/email notifications in Customer Outreach Portal
• Monitoring use of logo/branding to ensure consistency
• Understanding regulatory and legal policies and procedures to ensure online/digital materials comply with all laws and requirements
• Maintaining accessibility of all web sites
• Ensuring search engine optimization of web sites and pages
• Maintaining intranet pages for company, department, and districts and assisting with content
• Documenting, implementing, and managing approved web-based initiatives
• Customizing digital content for different audiences
• Assisting with the building of monthly bill onserts/inserts for customer bills and scheduling them in DocWeb for delivery with customer bills
• Supporting the IT department with server- and security-based initiatives, WP Engine protocols, plugin updates, and monitoring of all incoming email traffic for cyber-security concerns
• Support other departments with public-facing online communications and internal communications as appropriate
• Configuring, writing scripts for, and monitoring automated production tools
• Developing and managing tools for automation of web-related tasks
• Maintaining search engine optimization of web sites and pages.
• Working with internal managers, outside printers, digital content providers, consultants, and other vendors to produce and distribute materials
• Participating in and supporting the company’s Continuous Improvement program and projects
• Attending meetings and training courses as directed by Cal Water
• Performing other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees