Digital Content Intern — Web Programs
About The Position
The Digital Content Intern – Web Programs supports all external-facing digital communication activities and objectives, including writing, editing, and electronic publishing for online channels. This position will help develop, implement, and assist with customer-facing, strategic web platforms and projects. This position supports public-facing digital communications for California Water Service Group and its subsidiaries. The position reports to the Manager, Digital Content and is located in Torrance, California. INTERNSHIP REQUIREMENTS: One‑year commitment from June 1, 2026, through May 28, 2027 Summer - full time (32-40 hours per week) Fall/Spring/Winter - based on school schedule 100% on-site, no remote option Eligibility for employment in the US is required without sponsorship (ex. OPT, F1, etc.)
Requirements
- High School diploma
- Full-time student in a 4-year program, working toward a bachelor’s or master’s degree in computer science or similar field and/or equivalent
- Proficient in use of Microsoft Office
- Working knowledge of html
- Strong verbal and written communications skills
- Able to plan, organize, prioritize, and multitask
- Valid California Driver License
- Eligibility for employment in the US is required without sponsorship (ex. OPT, F1, etc.)
Nice To Haves
- Website building or Wordpress experience preferred
Responsibilities
- Creating and implementing strategic digital communications campaigns that support the company’s strategic framework and live on the company’s web sites and other online platforms
- Creating and publishing annual, digital Consumer Confidence Reports for all water systems and related customer outreach materials
- Writing and editing regular and emergency content for web sites, and ensuring content stays updated
- Ensuring web sites and other online platforms align with best practices and are leading-edge, effective tools for key audiences
- Customizing digital content for individual districts
- Assisting in creating, setting up, and launching phone/text message/email notifications in Customer Outreach Portal
- Monitoring use of logo/branding to ensure consistency
- Understanding regulatory and legal policies and procedures to ensure online/digital materials comply with all laws and requirements
- Maintaining accessibility of all web sites
- Ensuring search engine optimization of web sites and pages
- Maintaining intranet pages for company, department, and districts and assisting with content
- Documenting, implementing, and managing approved web-based initiatives
- Customizing digital content for different audiences
- Assisting with the building of monthly bill onserts/inserts for customer bills and scheduling them in DocWeb for delivery with customer bills
- Supporting the IT department with server- and security-based initiatives, WP Engine protocols, plugin updates, and monitoring of all incoming email traffic for cyber-security concerns
- Support other departments with public-facing online communications and internal communications as appropriate
- Configuring, writing scripts for, and monitoring automated production tools
- Developing and managing tools for automation of web-related tasks
- Maintaining search engine optimization of web sites and pages.
- Working with internal managers, outside printers, digital content providers, consultants, and other vendors to produce and distribute materials
- Participating in and supporting the company’s Continuous Improvement program and projects
- Attending meetings and training courses as directed by Cal Water
- Performing other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Intern
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
