Digital Content Coordinator
About The Position
Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization. The Digital Content Coordinator supports the e-commerce team by managing the company's overstock inventory platform. This role ensures accurate product listings, timely updates, and effective communication between branch locations and the e-commerce team. The coordinator will help optimize the online user experience, maintain data integrity, and drive efficiency in overstock liquidation through digital channels.
Requirements
- Bachelor's Degree in Business, E-Commerce, Supply Chain, or related field. or equivalent education and/or experience
- 1 year in inventory management, e-commerce operations, or digital merchandising.
- Familiarity with e-commerce platforms (Sitecore, Contentstack, or similar CMS).
- Strong communication and organizational skills.
- Proficiency in MS Excel and ERP systems; basic understanding of SEO
- Experience with online merchandising and promotional strategies.
- Ability to analyze data and provide actionable insights.
- Comfortable working in a fast-paced, cross-functional environment.
Responsibilities
- Develop, update, and maintain high-quality digital content, product pages (descriptions, images, status, and pricing)
- Ensure site functionality, including navigation, categorization, and search optimization.
- Collaborate with the e-commerce team to implement promotional strategies
- Ensure all content aligns with the existing brand look and feel, maintaining visual and messaging consistency.
- Demonstrated experience with data import/export processes, including bulk data handling, transformation, and migration methodologies to ensure accuracy, consistency, and efficiency across systems.
- Review and validate branch inventory data for accuracy before publishing online.
- Communicate intake requirements and timelines to field branches.
- Monitor stock levels and coordinate the timely removal of sold or outdated items.
- Act as the primary liaison between branch managers and the e-commerce team for overstock processes.
- Manage initial order requests and follow-up communications to ensure timely execution.
- Support marketing initiatives for overstock items, including digital campaigns and featured listings.
- Track website performance metrics (traffic, conversion rates, inventory turnover).
- Prepare reports for the e-commerce team on overstock sales trends and branch compliance.
- Identify opportunities for process improvement and enhanced customer experience.
- Comply with Company and department policies and standards; performs other duties as assigned
Benefits
- Full Medical, Dental, and Vision benefits and an integrated Wellness Program
- 401(k) Match Retirement Savings Plan
- Paid Time Off (PTO)
- Holiday Pay & Floating Holidays
- Volunteer Time Off (VTO)
- Educational Assistance Program
- Full Paid Parental and Adoption Leave
- LifeWorks (Employee Assistance Program)
- Patterson Perks Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
5,001-10,000 employees
