Digital Client Success Manager - Select Accounts
About The Position
At LocaliQ, we help local businesses grow by connecting them with the right customers at the right time — and we’re looking for a Digital Marketing Client Strategist who thrives at the intersection of client relationships, data-driven strategy, and digital advertising performance. In this role, you’ll own the post-sale client experience, serving as a trusted advisor who plans, optimizes, and evolves multi-channel advertising campaigns across search, display, social, and digital/print media. Your mission: ensure clients consistently achieve — and exceed — their marketing goals through smart strategy, clear insights, and strong execution. If you’re energized by fast-paced environments, enjoy solving problems with data, and love building relationships that drive real business impact, this role is for you.
Requirements
- Strong ability to quickly learn and apply business processes, marketing concepts, and technology
- Proven experience in client relationship management and consultative communication
- Hands-on expertise with digital advertising platforms (Search, Display, Social, GA4, Marketing Management Systems)
- Comfort analyzing performance data and making strategic, data-backed recommendations
- A track record of improving campaigns throughout their lifecycle
- Excellent written and verbal communication skills
- A collaborative mindset with the ability to work cross-functionally
- A passion for streamlining workflows and improving processes
- Working knowledge of Excel and PowerPoint
- Bachelor’s degree in Business, Marketing, Advertising, Finance, Economics, Communications, or a related field
- 2+ years of hands-on experience managing digital advertising campaigns
- 3+ years of client-facing account management or service experience
- Google Ads & Google Analytics certified (or willing to maintain certification)
Responsibilities
- Own the client relationship post-sale, partnering closely with Sales to deliver against shared business objectives
- Serve as the primary point of contact for client needs, questions, and performance conversations
- Plan, execute, and optimize multi-channel digital advertising campaigns
- Translate performance data into clear insights and compelling recommendations during weekly and monthly reviews
- Collaborate daily with Sales, Post-Sales Optimization, Ad Operations, and Digital Solutions teams
- Proactively identify growth opportunities and new marketing strategies that maximize ROI
- Ensure a consistent and effective marketing message across paid search, display, social, organic, and O&O media
- Monitor daily campaign performance, analyze trends, and adjust strategies in real time
- Communicate confidently with backend teams to resolve issues and continuously improve outcomes
- Stay agile and adaptable as digital marketing tools, platforms, and strategies evolve
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
