Digital Campaign Specialist

Sally Beauty Holdings • Plano, TX

35d • Hybrid

About The Position

The Digital Campaign Specialist is responsible for accurately entering and maintaining promotional offers, discounts within Salesforce Commerce Cloud (SFCC) and related systems for Beauty Systems Group (BSG) Ecommerce. This role requires extensive coordination across cross-functional teams—including marketing, merchandising teams, ecommerce, and IT—to ensure promotional campaigns are executed accurately and on time. The ideal candidate is detail-oriented, highly organized, and thrives in a fast-paced, evolving environment where flexibility and collaboration are essential. This role follows a hybrid work model and requires adherence to all company policies and procedures. “At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us.”

Requirements

• 1-3 years of experience in ecommerce operations, pricing, or digital merchandising
• Experience working in Salesforce Commerce Cloud (SFCC) or similar ecommerce platforms strongly preferred
• High attention to detail with a strong sense of ownership and accountability
• Demonstrated ability to coordinate across cross-functional teams and manage tight deadlines
• Proficiency in Excel (e.g., VLOOKUPs, basic formulas) and familiarity with content or product management systems
• Strong written and verbal communication skills.
• Works well across teams; asks questions and can communicate clearly when something isn't working.
• Comfortable working in evolving processes and can pivot when priorities shift.
• You enjoy creating order out of ambiguity and can help shape new workflows and documentation.
• Detailed Oriented and can manage competing deadlines and remain solution-oriented when unexpected issues arise.

Responsibilities

• Input and maintain accurate promotional pricing, discounts, and promotional codes and vendor Co-Ops in Salesforce Commerce Cloud
• Coordinate with merchandising, marketing/CRM, and IT teams to execute promotional calendars.
• Review promotional briefs to validate requirements, timing, and eligibility before input to ensure adherence to business rules.
• Perform quality assurance checks to ensure all promotions are live and functioning as expected
• Support UAT testing for new promotion types or platform changes
• Track and document errors or discrepancies, escalating as needed
• Troubleshoot promotions/campaigns issue with Customer Service/COE/Full Service.
• Assist in optimizing processes and tools related to pricing and promotions
• Provide post-launch support and troubleshooting for any promo-related issues
• Generate ad hoc reports to support campaign analysis and optimization

Benefits

• We offer a competitive salary and outstanding benefits package that includes medical, dental, vision, life Insurance, paid vacation and sick days, paid holidays, tuition reimbursement and 401(k) with company match.
• In addition, associates of SBH may take advantage of our in house salon with complementary services and a varied selection of food options at our corporate campus.
• Also, featured at our corporate campus, is both a Sally Beauty and CosmoProf Professional onsite store, where associates enjoy a great merchandise discount!
• Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees