Digital, Business Strategist
About The Position
National Grid is hiring a Digital Business Strategist for our Continuous Improvement department in Upstate, NY, Downstate, NY, and New England. Everyday we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business Job PurposeThe Digital Business Strategist is responsible for supporting the business and operations work stream within a multi-disciplinary digital product team structure. They partner closely with the Digital Business Lead to execute several activities, such as identifying risks, assumptions, building the value case, defining the future-state process vision, executing change management plans, etc. Larger products will need multiple Digital Business Strategists with complementary strengths / capabilities.
Requirements
- Minimum 3-5 years of relevant business experience and working on digital product teams
- Experience designing and refining value case (e.g., financial value to the business, strategic value, etc.)
- Experience in defining, testing, and refining product assumptions
- Lean/Six Sigma certifications, or similar experience/knowledge of standard process tools and techniques
- At least 2 years working with (or within) utility
- Bachelor’s degree in business, technology, or engineering
Nice To Haves
- Experience with Salesforce or any of its modules
Responsibilities
- Support business/operation work stream team, participating in Agile sprints
- Works with the Digital Business Lead to drive sprint planning by helping define activities needed for current sprint to meet objectives (e.g., user interviews, experiments, pilots, etc.)
- Construct business case, including value projections and detailed investment estimate; ensure these are aligned with product definition
- Proactively identify riskiest assumptions and support product team in designing and executing experiments to increase confidence in business case assumptions
- Define future-state operations solution (process, org change), including detailed current state-process and future-state process documentation
- Accountable for change mgmt. and product roll-out plan, with help from the change mgmt. team as needed
- Implement marketing, sales, business development, user acquisition, and user support strategies
- Provide support to product & technical workstreams (e.g., RFP support, stakeholder mgmt., value alignment, IT governance, IT PMO)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
