Digital Banking Product Owner, Vice President

Morgan StanleyNew York, NY
7d

About The Position

Digital Banking Product Owner, Vice President Wealth Management Platforms New York Plaza, NY Our entrepreneurial Digital Platforms team is seeking a high-performing Digital Banking Product Owner with a passion for building innovative technology, developing solutions to complex problems, and helping scale our platform. As a Product Owner, you will lead exciting technology initiatives to bring new products to market for both the Morgan Stanley and ETRADE client-facing platforms across web and mobile. This is a highly collaborative role in which you will work closely with digital Product Managers and partner with cross-functional teams including design, engineering, operations, legal, risk, compliance, fraud, and business stakeholders to transform the experience for our customers. You will help define and drive the digital product strategy and then develop, launch, and enhance the platform to meet customers’ unique needs. About Morgan Stanley Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm’s employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries. Morgan Stanley is committed to helping its employees build meaningful careers and we strive to be a place for people to learn, achieve and grow. Department Overview In the Wealth Management division, we help people, businesses and institutions build, preserve, and manage wealth so they can pursue their financial goals Wealth Management (WM) Platforms manages industry-leading platforms, across all WM channels and client segments, to provide a unified digital experience, unlock growth, and deliver efficiencies for Advisors, Clients, and Institutions. WM Platforms consists of nine sub-teams including: Field Experience & Platforms, Digital Client Experience & Platforms, Workplace Platforms, Automation & Workflow Solutions, Digital Trading & Investing, UX Design & Research, Strategy & Execution. Business Control & Support, and the Chief Operating Office.

Requirements

  • 8+ years of professional experience in wealth management, retail banking, and/or consumer financial technology.
  • 8+ years of professional experience in technology product management and design.
  • Software development lifecycle experience preferred.
  • BA/BS required; MBA (or advanced degree) preferred.
  • Deep understanding of web and mobile technologies
  • Deep understanding of Retail Banking competitive landscape and emerging technologies
  • Sharp focus on usability and design
  • Excellent relationship building capabilities with internal and external partners
  • Understanding of Banking business risk and control mechanisms
  • Independent initiative and ability to operate in a fast paced environment
  • Strong attention to detail in both technical and non-technical capacity
  • Strategic thinker able to define and evaluate alternatives, and translate goals into specific project tasks
  • Excellent communicator with solid written and verbal presentation skills
  • Solid business understanding to align product goals with organizational objectives
  • Effective communication to collaborate and influence more junior team members and stakeholders
  • Analytical skills to dive deep into data, identify trends, and inform product decisions.
  • Technical proficiency to understand the development process and support implementation
  • Problem-solving ability to navigate challenges and refine solutions
  • Team collaboration to work closely with cross-functional teams and foster a productive environment.

Responsibilities

  • Work in a fun, fast-paced environment designing new and improved banking technology for clients (mobile apps, websites, embedded AI etc.).
  • Design innovative new products with market-leading competitive advantages that revolutionize how people manage and spend their money.
  • Create a vision, strategy, and roadmap for digital banking product offerings.
  • Deliver new products by partnering directly with technology, business, and operations teams to define and write requirements, manage the overall project plan, and execute deliverables.
  • Lead client research, requirements development, and user experience design for new digital products.
  • Support usability testing and translate findings into product improvements that drive increased adoption.
  • Research and analyze the digital banking and wealth management industries, with a focus on cash management and digital payments.
  • Present findings to executive management, and drive change execution aligned with Wealth Management priorities
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