Digital and Social Media Manager

Center For Global Development
10dHybrid

About The Position

The Center for Global Development, an independent think and do tank that works to reduce global poverty and improve lives through innovative economic research, is seeking a talented Digital and Social Media Manager. Reporting to the Head of Digital, and working closely with the Head of News, and sitting within the Communications Team, this role will raise CGD's digital profile by developing content strategies across social media and newsletters, increasing online engagement, and supporting broader strategic communications objectives. We are looking for a self-starter who feels passionate about CGD's mission and can translate complex economics and policy research into compelling, accessible content. The right candidate will own CGD's social media presence and paid campaigns, brainstorm creative and fresh ways of showcasing our work, dig into performance data to understand what's working, and stay tuned into platform changes and emerging opportunities. This role will also support CGD's newsletter program and contribute to organizational efforts on impact measurement and reporting.

Requirements

  • Track record of growing a digital presence for an organization or campaign, and an appetite to create targeted digital campaigns.
  • Experience using social media management, analytics, and listening tools to stay on top of social trends and innovations. (CGD currently uses Sprout Social and Brand24.)
  • Excellent writing, communication, and interpersonal skills.
  • Proficiency with multimedia, video, and graphics software, such as Adobe Creative Cloud, Adobe Express, and/or Canva.
  • Ability to handle multiple projects at once, work well under deadlines, and plan ahead.
  • Bachelor's degree in a related field and 4-6 years of work experience

Nice To Haves

  • Basic experience with web code (HTML, CSS) and mass email platforms like Mailchimp/Pardot/etc. a plus.
  • Keen interest or experience in global development or foreign policy preferred.

Responsibilities

  • Creating and posting tailored content across CGD's owned social media channels, including LinkedIn, X/Twitter, Instagram, Bluesky, and Facebook. Being able to translate CGD's in-depth economics and policy research into easily understandable forms without misrepresenting it will be a key skill.
  • Creating and managing paid ad campaigns across social media and search.
  • Providing strategic and tactical advice to CGD's researchers on their own professional use of social media.
  • Developing and pitching new content ideas—whether that's a new recurring series, a creative campaign tied to a research launch, or experimenting with formats, such as shortform video.
  • Proactively monitoring platform changes and audience data to identify opportunities—from optimizing posting tactics and framing to recommending new platforms and distribution channels.
  • Delivering regular reports on CGD's performance across these channels and contributing to broader organizational efforts on impact measurement and reporting.
  • Creating multimedia such as graphics and short videos for social media, primarily using established brand templates, with occasional more creative work. Providing occasional backup support for the Senior Designer/Multimedia Lead.
  • Supporting CGD's newsletter program by drafting content and working with the Head of Digital and Head of News on strategy.

Benefits

  • Read about CGD's benefits package here.
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