Digital Account Manager

Vendasta•Pewaukee, WI

12d•Onsite

About The Position

At Vendasta, we’re leading the AI revolution from right here in Pewaukee, WI—and beyond. We work together to empower our partners and customers through our AI-powered customer acquisition and engagement platform to help them get more customers—and keep them. We’re looking for a Digital Account Manager who is energized by driving digital projects from concept to completion and excited to build lasting client relationships while coordinating cross-functional teams. In this role, you’ll play a key part in helping small and medium-sized businesses succeed—while shaping the future of AI for local economies. Your Impact: As a Digital Account Manager, you'll work with internal designers, developers, content creators, and clients to:

Requirements

Proven ability to manage multiple projects and prioritize tasks effectively
Exceptional interpersonal skills to build and maintain client relationships
Experience collaborating with designers, developers, and content teams
Familiarity with CMS platforms and/or website builders
A proactive approach to solving technical challenges during the project lifecycle

Nice To Haves

Knowledge of graphic design principles and tools such as Adobe Photoshop or Illustrator
Experience with Figma and/or Adobe XD
Basic knowledge of WordPress

Responsibilities

Manage and oversee the entire web project lifecycle, from initial concept to final delivery and ongoing client communication
Collaborate with clients via phone and email to gather requirements and develop strategic project plans
Coordinate with internal teams to ensure timely and successful project execution
Monitor project progress, address potential issues, and ensure delivery within scope, budget, and timeline
Conduct regular project status meetings with clients and internal stakeholders
Create compelling website content and optimize for SEO
Conduct quality assurance checks to ensure websites meet design and functionality requirements
Stay up-to-date with industry trends and best practices in web design and development