Dietary Services Manager

COAL COUNTY HEALTHCARE AUTHORITY•Coalgate, OK

5d•Onsite

About The Position

The Dietary Services Manager provides overall responsibility for the functions and direction of the dietary services department. The dietetic service shall be organized so that the daily nutritional needs of the patients are met and provide safe, palatable and appropriate food. Coordination between dietary services and nursing services is essential. Sanitation and proper food handling are an essential element. Plans, organizes, and supervises then ongoing operations of the dietary services department. Plans and prepares menus and special diets. Notes all changes to menus, retains, and files menus. Orders food supplies to maintain an adequate supply of food stock on hand, checks invoices against arriving supplies, and verifies price and weights. Sets and monitors daily work schedules for all the dietary services department staff. Provides for the implementation and administration of the strict sanitary requirements of the dietary department both for the physical facility and the proper care and handling of food. Visits with patients to determine their needs and preferences. Maintains records of special diets and food requirements of the patients. Responsible for diet instructions when ordered by the physicians. Fosters a culture of service excellence which anticipates and responds to the needs of our customers. Performs job duties and responsibilities in a manner that reflects the highest ethical and professional standards. Maintains compliance with mandatory training initiatives, competencies, and licensure requirements. Complies with all CDP and departmental programs, policies and procedures (i.e. administrative, HR, financial, clinical, quality, and safety policies and procedures). Ensures and protects the confidentiality of sensitive information. Complies with all federal, state, and local standards and laws regulating the provision of professional services (licensure and scope of practice). Interviews, hires, trains and provides coaching for department staff. Manages the overall development and performance of staff. Establishes employee goals and conducts performance evaluations. Establishes policies, procedures, and protocols for department functions. Supports and ensures staff compliance with all CDP and department programs, policies and procedures. Promotes and manages the safety of employees and the work environment. Ensures compliance with CDP and department safety policies and procedures and holds staff accountable for adhering to safety standards. Analyzes reports, makes recommendations, and develops strategies for improved quality and department productivity. Develops and maintains effective relationships with supervisors and co-workers in performing assignments and service requests. Manages the department budget effectively, determines fiscal requirements and prepares budgetary recommendations. Identifies appropriate staffing levels for the department.

Requirements

High school graduate or equivalent.
Must possess a Certified Dietary Manager (CDM) Certification or Dietetic Certificate.
Three (3) years of progressively responsible experience in dietary service or an equivalent combination of education and experience is strongly preferred.
Knowledge of healthcare management principles, practices and procedures.
Ability to interpret established policies into operating procedures.
Ability to coordinate effectively various functions and activities for maximum cooperation and efficiency.
Ability and skill to direct, instruct and advise staff.
Ability to receive and effectively react to day-to-day problems presented by staff as well as others.
Effective vernal and written communication skills.
Excellent interpersonal and customer service skills.
Possess the ability to deal tactfully and communicate effectively with employees, patients, family members, visitors, and the general public.

Nice To Haves

Supervisory experience preferred.

Responsibilities

Provide overall responsibility for the functions and direction of the dietary services department.
Organize the dietetic service so that the daily nutritional needs of the patients are met and provide safe, palatable and appropriate food.
Coordinate between dietary services and nursing services.
Plan, organize, and supervise the ongoing operations of the dietary services department.
Plan and prepare menus and special diets.
Note all changes to menus, retains, and files menus.
Order food supplies to maintain an adequate supply of food stock on hand, checks invoices against arriving supplies, and verifies price and weights.
Set and monitor daily work schedules for all the dietary services department staff.
Provide for the implementation and administration of the strict sanitary requirements of the dietary department both for the physical facility and the proper care and handling of food.
Visit with patients to determine their needs and preferences.
Maintain records of special diets and food requirements of the patients.
Responsible for diet instructions when ordered by the physicians.
Foster a culture of service excellence which anticipates and responds to the needs of our customers.
Perform job duties and responsibilities in a manner that reflects the highest ethical and professional standards.
Maintain compliance with mandatory training initiatives, competencies, and licensure requirements.
Comply with all CDP and departmental programs, policies and procedures (i.e. administrative, HR, financial, clinical, quality, and safety policies and procedures).
Ensure and protect the confidentiality of sensitive information.
Comply with all federal, state, and local standards and laws regulating the provision of professional services (licensure and scope of practice).
Interview, hire, train and provides coaching for department staff.
Manage the overall development and performance of staff.
Establish employee goals and conducts performance evaluations.
Establish policies, procedures, and protocols for department functions.
Support and ensure staff compliance with all CDP and department programs, policies and procedures.
Promote and manage the safety of employees and the work environment.
Ensure compliance with CDP and department safety policies and procedures and holds staff accountable for adhering to safety standards.
Analyze reports, makes recommendations, and develops strategies for improved quality and department productivity.
Develop and maintain effective relationships with supervisors and co-workers in performing assignments and service requests.
Manage the department budget effectively, determines fiscal requirements and prepares budgetary recommendations.
Identify appropriate staffing levels for the department.