Dietary Manager

Lifepoint Health•Carrollton, TX

7h•Onsite

About The Position

Carrollton Springs, operated jointly with Lifepoint Health, is committed to prioritizing employee well-being to ensure exceptional patient care. As a Dietary Manager, you will contribute to providing superior patient care that exceeds industry standards and patient expectations. This role involves overseeing the standards and procedures of food preparation, menu development, service, equipment, sanitation, infection control, and employee safety. You will be responsible for ensuring the quality of the menu, food, and service, as well as preparing, ordering, and maintaining accurate and sufficient inventory. A key aspect of the position is ensuring the facility remains compliant with all health department, TJC, state, and federal regulations. Lifepoint Health, a leader in community-based care, operates a diversified healthcare delivery network across 29 states, including 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and over 170 additional sites of care. The company is dedicated to creating a workplace where employees thrive, offering opportunities for meaningful careers that make a difference in communities. They are committed to promoting healing, providing hope, preserving dignity, and producing value through an inclusive workforce that reflects the diversity of the patients, families, customers, and team members served.

Requirements

High school diploma, GED or combination of education and relevant work experience.
Previous management experience in food service.
Valid driver’s license and a favorable Motor Vehicle Report (MVR), along with proof of insurance when using own auto.
Understand and adhere to hospital compliance plan and code of conduct.
Respect confidentiality at all times; follow HIPAA guidelines for disclosing information.
Adhere to facility, department, corporate, personnel and standard policies and procedures.
Treat all patients, visitors, and co-workers with dignity and respect.
Always appear professional.
Wear name badge at all times.
Adhere to uniform standards if applicable.
Take initiative to help the team, be flexible when asked to assist in other areas.
Consistently demonstrate positive and affirming behaviors even when addressing conflict or stressful situations.
Demonstrate concern for overall team and understand how actions affect others.
Show a positive attitude and contribute to maintaining an enjoyable and productive work environment.
Not engage in any unfavorable behaviors such as rumors, inappropriate conversations, etc.
Assume responsibility for maintaining a clean, safe environment.
Demonstrate knowledge of the facility and services provided.
Greet all customers in a positive manner and demonstrate sensitivity to customer’s needs.
Answer telephone appropriate to department guidelines and avoid excessive transfers.
Provide superior customer service while never crossing therapeutic boundaries.
Demonstrate ability to listen to patient/customers regarding problematic issues in a non-defensive manner.
Adhere to attendance requirements.
Utilize correct procedure for taking time off.
Attend departmental and staff meetings as required.
Be accountable and show pride in work; strive to do more than the minimum required.
Show initiative and complete work in a timely and accurate manner.
Acknowledge mistakes and demonstrate willingness to learn and correct them.
Demonstrate passion and hustle in all work.

Nice To Haves

Hospital experience (in food service).
Food Safety/Sanitation certification.

Responsibilities

Oversee standards and procedures of food preparation, menu development, service, equipment, sanitation, infection control, and employee safety.
Ensure quality of menu, food, and service.
Prepare, order, and ensure accurate and sufficient inventory.
Keep facility compliant with all health department, TJC, state, and federal regulations.
Maintain rotating menu following established dietary and food cost guidelines in collaboration with Registered Dietitians for specific patient needs.
Keep and rotate food/consumables stored per health department and hospital guidelines.
Ensure food is properly labeled and dated per established guidelines for food safety.
Maintain accurate HACCP programs, check food temperatures from delivery through consumption.
Ensure department practices sanitation and food safety guidelines for appropriate food handling procedures, including use of service utensils and gloves.
Order supplies within established budgets.
Ensure meals are prepared in accordance to menu cycle and daily production sheet, providing attention to attractiveness and taste of meals.
Adhere to portion controls and over/under production.
Interact with patients and staff in the serving line, offering assistance of a nutritionally balanced meal.
Personally assist in cleaning.
Ensure staff accurately follows all posted cleaning schedules and procedures to ensure a clean and safe work area and dining room at all times.
Ensure equipment is well maintained and clean.
Make dietary staff schedules based on hospital census and rotate weekends for all staff, including self.
Ensure dietary team prepares snacks and nourishments according to resident food preferences and physician orders.
Practice safety, infection control and emergency procedures according to facility procedures.
Coach and train staff.
Other duties as assigned.