Diabetes Education Program Assistant (CHW)

Texas A&M University System • Corpus Christi, TX

19h • Onsite

About The Position

The Program Assistant provides support to the team members and participants of the Coastal Bend Health Education Center’s Diabetes Education Program. This role involves traveling to various places and other locations within a 27-county service area to perform health screenings, attend health fairs, and assist with diabetes education classes. Texas A&M Health, as one of the fastest-growing academic health centers in the nation, encompasses five colleges and numerous centers and institutes working together to improve health through transformative education, innovative research and team-based health care delivery.

Requirements

• Bachelor’s degree in an applicable field or equivalent combination of education and experience.
• Texas Department of State Health Services (DSHS) Community Health Worker certification, or ability to obtain certification within three (3) months of employment.
• American Association of Diabetes Educators (AADE) Diabetes Paraprofessional Level 1 certification, or ability to obtain certification within three (3) months of employment.
• Licensure/certification(s) must be maintained for continued employment.

Nice To Haves

• Ability to speak English and Spanish.
• Two years of related experience in public health or health promotion/education.
• Experience interacting with/working alongside healthcare agencies and/or providers.
• Current Texas Department of State Health Services - Community Health Worker Certification.
• Current American Association of Diabetes Educators - Diabetes Paraprofessional Level 1 Certification.
• A Class “C” vehicle operator’s license or ability to obtain within 30 days of employment.

Responsibilities

• Assists in coordinating activities for the Diabetes Education Program, including traveling to program locations to provide onsite support.
• Serves as a first point of contact for program inquiries and coordinates responses to requests for information as needed.
• Contacts program participants/patients with pre- and post-appointment reminders.
• Maintains daily activity logs regarding client activity and destinations.
• Confers with Healthy South Texas staff regarding patient care plans as needed.
• Builds and maintains positive working relationships with patients, health care providers, and community organizations.
• Facilitates and coordinates services between health care providers.
• Contacts potential program participants after educational/outreach events.
• Adheres to all relevant rules, policies, and procedures.
• Travels to various places and other locations within our 27 county-service area to perform health screenings, attend health fairs, and assist with diabetes education classes.
• Assists program participants/patients in reviewing care plans and results in an effective manner.
• Motivates patients to be active and engaged participants in their health and encourages them to identify current barriers/challenges and set goals.
• Provides culturally appropriate support and information to patients and their families by completing a series of structured follow-up calls and visits, including the patient’s home.
• Assists patients in obtaining needed medical care and social services, including scheduling appointments and assisting them in completing applications for different programs.
• Follows up with patients and providers regarding health management/care plans.
• Prepares program correspondence.
• Creates and maintains program files, databases, and other program materials.
• Assists in logistical planning and coordinating travel for program classes, workshops, and other events.
• Recommends changes to the Diabetes Education Program and may assist in updating policies and procedures.
• Continuously expands knowledge and understanding of community resources, services and programs.

Benefits

• Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums.
• 12-15 days of annual paid holidays.
• Up to eight hours of paid sick leave and at least eight hours of paid vacation each month.
• Automatic enrollment in the Teacher Retirement System of Texas.
• Health and Wellness: Free exercise programs and release time.
• Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more.
• Educational release time and tuition assistance for completing a degree while a Texas A&M employee.
• Living Well, a program at Texas A&M that has been built by employees, for employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level