DHS DIVISION MANAGER

State of Arkansas•Texarkana, AR

20h•$103,991 - $153,907

About The Position

This is an Extra Help (temporary) position. After hours work may be required. This position will provide targeted support in the areas of safety, permanency, and well-being through activities including, but not limited to, data evaluation, review of reports, analysis of reports and monitoring compliance with DCFS policy. Establishing this role will allow supervisory staff to refocus on leadership and staff development while improving outcomes for children and families. The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.Position InformationJob Series: Social Services Programs – CompetitiveClassification: DHS Division ManagerClass Code: SSP04CPay Grade: SPC07Salary Range: $103,991 - $153,907Job SummaryThe DHS Division Manager provides strategic leadership and operational oversight for a major division/office within the Arkansas Department of Human Services. This role is responsible for managing human service programs, ensuring regulatory compliance, coordinating interagency collaboration, and directing initiatives that improve the well-being of Arkansans. The Division Manager leads multidisciplinary teams, establishes priorities, and ensures effective service delivery to meet the needs of clients and communities.

Requirements

Knowledge of personnel policies and labor laws, strategic planning, and public sector frameworks.
Knowledge of state and federal laws and regulations governing human services and public administration, principles of fiscal management, and resource allocation.
Ability to develop partnerships, lead large and diverse teams, and evaluate programs.
Ability to communicate effectively with diverse communities, develop and coordinate financial plans, and make sound decisions under pressure.
Skilled in time management, organization, and problem solving.
At least five years of experience in human services, public administration, program administration, or a related field, including two years in a leadership capacity.

Nice To Haves

Bachelor's degree with prior DCFS leadership experience.

Responsibilities

Lead strategic planning, policy development, and program execution.
Manage operations including budgeting, staffing, risk management, and compliance with state and federal regulations.
Supervise high-level administrative and program staff; delegate responsibilities to ensure efficient service delivery.
Analyze performance metrics, service gaps, and emerging issues to inform upper leadership.
Represent the division/office in executive-level meetings, legislative hearings, and public forums.
Ensure continuous quality improvement initiatives are implemented and sustained.
Oversee the development of training programs, workforce development initiatives, and succession planning.
Direct crisis response and emergency preparedness initiatives.
Coordinate with DHS executive leadership to align division/office goals with department-wide strategic objectives.