Devops System Engineer

ENFOS, Inc.•Durham, NC

About The Position

As a DevOps Engineer at ENFOS, you will report directly to the Head of Engineering and serve as a key contributor to the reliability, security, and performance of our platform. Our engineers build, enhance, and scale resilient systems designed to operate securely in an increasingly complex internet environment. In this role, you will support critical, business-generating services by working across a range of software development and operational initiatives. Responsibilities include diagnosing and resolving code-level traffic anomalies, maintaining and improving core services, and implementing effective monitoring, alerting, and automation infrastructure to ensure long-term system stability. This position requires 24/7 on-call availability, ensuring continuous platform uptime and rapid response to operational issues as they arise. How we work Agile development: Operate in two-week sprints with clear goals, ownership, and rapid iteration. Code quality focus: Prioritize automated testing, code reviews, and clean architecture to ensure long-term maintainability. Modern toolset: GitLab, Ansible, Docker, Jira, and CI/CD pipelines to streamline development and deployment.Use React, Java, GitLab, Docker, and CI/CD pipelines to streamline development and deployment. Engineer empowerment: Encourage autonomy and initiative—developers are expected to improve performance, scalability, and user experience. Growth mindset: Offer mentorship, exposure to system-level thinking, and a clear path to senior ownership and technical leadership.

Requirements

Have a Bachelors or Master’s degree in Computer Science or related major
Demonstrate 2-5 years of hands-on experience in Site Reliability Engineering, DevOps, or Production Operations roles
Demonstrate proficiency in scripting languages including Python and Shell
Have experience in Linux systems administration
Able to participate in on-call shifts and incident management and work after hours/weekends for infra change/deployment
Have experience working with Jira
Apply analytical and troubleshooting skills with ability to diagnose complex system issues.
Have experience with CI/CD pipelines (e.g. Jenkins, GitLab CI) and version control systems (e.g. Git)
Have experience with build automation, configuration management tools (e.g. Ansible), and IaC provisioning tools (e.g. Packer/Terraform)
Have experience with bare metal infrastructure and datacenter operations, including proficiency in operating system deployment tools (Foreman, Cobbler, MAAS etc.)
Have experience using Kubernetes or Linux certified

Nice To Haves

Strong candidates are passionate about building and operating reliable infrastructure, committed to continuous learning, and bring a team-first mindset focused on delivering secure, scalable, and highly available systems. Ideal applicants thrive in hands-on environments, take ownership of operational excellence, and are driven to improve automation, monitoring, and deployment practices that directly impact platform performance and resilience.

Responsibilities

Design and maintain scalable infrastructure: Build and support reliable, secure, and high-performing infrastructure that powers ENFOS’ enterprise platform at scale.
Own CI/CD and deployment automation: Develop, optimize, and manage deployment pipelines using GitLab and Ansible, ensuring consistent, repeatable releases across environments.
Drive operational excellence end-to-end: Take ownership of platform operations from infrastructure provisioning through deployment, monitoring, and continuous improvement.
Ensure system reliability and availability: Maintain critical production services with a focus on uptime, performance, and rapid issue resolution in a 24/7 on-call environment.
Implement monitoring and observability: Strengthen platform visibility through metrics, alerting, and proactive monitoring using Zabbix, ensuring teams can detect and respond to issues quickly.
Troubleshoot complex production issues: Diagnose infrastructure and application-level failures, resolve traffic anomalies, and lead remediation efforts across distributed systems.
Collaborate cross-functionally: Partner closely with engineering, product, and implementation teams to deliver operational solutions aligned with customer and business needs.
Influence infrastructure architecture and standards: Contribute to long-term technical direction by improving infrastructure design, automation practices, and security posture.
Champion best practices and security: Promote disciplined operational processes, infrastructure-as-code standards, and maintainable automation patterns across the organization.
Support team growth and culture: Assist with onboarding, share knowledge through mentorship, and contribute to building a collaborative, high-performing engineering environment.