DevOps Engineer

NICE • Sandy, UT

8d • Hybrid

About The Position

The DevOps Engineer works as an integrated part of a software engineering team with specific focus on facilitating and building automated pipelines for continuous delivery of the team's deliverables with guaranteed production-level quality and supportability.

Requirements

• Bachelor’s degree in Computer Science, Business Information Systems or related field or equivalent work experience is required.
• 1-3 years of experience as a contributor on a software development team
• Solid understanding of Agile Software Development practices and principles
• Familiarity with CI automation tools, such as Github Actions, Jenkins, TFS Build
• Familiarity with infrastructure automation tools such as Chef, Ansible, or CloudFormation
• Experience working with distributed source control systems, preferably with GitHub or BitBucket
• Must have experience in writing scripting languages, such as Python, Perl, Powershell
• Familiarity with Amazon AWS services, Azure Cloud
• Must have experience in MSSQL
• Must have experience in Operating Systems (Linux/Windows
• Ability to communicate effectively in English
• Experience in deploying a .net monolith

Nice To Haves

• Deep knowledge and understanding in one or more of the following areas:
• Layer 2 and Layer 3 Networking Administration (DNS, SSL/TLS, Load Balancing, IPv4 Sub netting, Firewalling, etc.)
• Voice Over IP administration (Signaling, Encoding/Decoding; Protocols like Media Gateway, RTC, SIP; Security, Border Controllers; QoS, LCR)
• Database Administration (Structured and/or unstructured, Indexing, Performance Tuning, Backup and restore, data lifecycle management, scaling)

Responsibilities

• Defining and developing continuous integration and deployment pipelines
• Building Infrastructure as Code
• Coordinating build and release activities with other stakeholders
• Defining and developing automated quality and release gates
• Working with teams to develop code quality metrics and meters
• Identifying, researching, and prototyping new technologies to improve DevOps processes
• Collaborating with various teams and disciplines to promote and develop DevOps best practices
• Managing day to day operations of release pipelines, build tools, and source control software and resources
• Performing ongoing maintenance and upgrades of DevOps systems (Production & non-production)
• Troubleshooting & responding to downtime, performance degradation and outside attacks
• Occasional weekend or after-hours work as needed
• Follow the company Code of Ethics and CX policies and procedures at all times.
• Communicate in an effective and professional way with customers in and outside of CX.

Benefits

• Join an ever-growing, market-disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment!
• As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations.
• If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
• At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week.
• Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees