DevOps Engineer - Technical Operations Engineer

Costco Wholesale Corporation•Issaquah, WA

47d

About The Position

Costco IT is responsible for the technical future of Costco Wholesale, the third largest retailer in the world with wholesale operations in fourteen countries. Despite our size and explosive international expansion, we continue to provide a family, employee centric atmosphere in which our employees thrive and succeed. This is an environment unlike anything in the high-tech world and the secret of Costco's success is its culture. The value Costco puts on its employees is well documented in articles from a variety of publishers including Bloomberg and Forbes. Our employees and our members come FIRST. Costco is well known for its generosity and community service and has won many awards for its philanthropy. The company joins with its employees to take an active role in volunteering by sponsoring many opportunities to help others. Come join the Costco Wholesale IT family. Costco IT is a dynamic, fast-paced environment, working through exciting transformation efforts. We are building the next generation retail environment where you will be surrounded by dedicated and highly professional employees. DevOps Engineers automate software builds, test and deployment systems, and infrastructure as code. DevOps Engineers manage various development, test, staging, and demo environments (code deployment using Continuous Improvement (CI)/Continuous Delivery (CD) pipelines, backups, data refreshes), as well as deploy and manage software into Costco's production environment while leveraging as much automation as possible. They are responsible for continually advancing the technology in a collaborative and creative agile environment using many of the latest technologies and industry best practices and finding better and more efficient ways of delivering solutions that meet business objectives. The Technical Operations Engineer (TechOpsEng) will be responsible for operating and improving Costco's evolving International Ecommerce Solution. The TechOpsEng will perform regularly scheduled tasks and respond to requests related to operation, maintenance, and improvement of the development, test, and production environments of Costco's International Ecommerce solution. The TechOpsEng will contribute to development of policies, standards, and guidelines that promote the stability and availability of all production and non-production facilities. The TechOpsEng will report to the Director of Technical Operations and Security. The TechOpsEng will provide services and support to other members of Costco's International eCommerce team, including the application development teams, the Security Engineer, the Release Manager, and the Quality Assurance team. The TechOpsEng will collaborate with other members of the Technical Operations team and vendor personnel who provide services to the Technical Operations team. Candidates must have hands-on experience with provisioning, configuring, and supporting Linux-based infrastructure within the Google Cloud Platform (GCP), including Google Compute Engine (GCE) and Google Kubernetes Engine (GKE). If you want to be a part of one of the worldwide BEST companies "to work for", simply apply and let your career be reimagined.

Requirements

5 years' experience operating and maintaining eCommerce sites.
Managing operating systems on the Google Cloud Platform experience required.
Experience configuring and operating Kubernetes, and using Docker for container management.
Experience as a UNIX/Linux systems administrator.
Skilled experience in writing shell scripts or similar tools.
Experience using Terraform for infrastructure management.
Experience operating Jenkins or a comparable CI/CD tool.
Works with medium- and large-scale applications under both traditional and agile development methodologies.
Able to operate and maintain web servers/application servers.
Good interpersonal and diplomatic skills as well as a positive attitude.
Strong communication skills, both oral and written.
Extreme responsiveness with a strong sense of urgency.
Adept at assessing issues with ability to devise workable solutions and respond quickly.
Able to work independently.
Able to change priorities quickly, focus on new ones without distraction, able to deal with conflict and work under pressure to meet deliverable dates / timelines
Able to support off hours work as required including weekends, holidays, and 24/7 on call responsibilities as needed.
Proficient in the use of the Google office productivity tools: email, spreadsheet, document, presentation, analytics.

Nice To Haves

Experience configuring and managing Akamai or other content delivery networks for caching and DNS resolution.
Familiarity with networking technologies, including virtual private networks, firewalls, network address translation, etc.
Understanding of security technologies such as SSL, public key infrastructure, multi-factor authentication, etc.
Experience operating and maintaining Java applications, particularly the Tomcat application server.
Skilled with logging & monitoring tools such as App Dynamics or Dynatrace.
Knowledge with single-page web applications and/or progressive web applications.
Familiarity with MySQL 8+ or comparable database technologies, including the ability to write simple queries, tune database performance, and perform operations tasks.
Knowledge of languages other than English may be helpful, particularly one or more of French, Japanese, Korean, Mandarin, or Spanish.
Proficient in Google Workspace applications, including Sheets, Docs, Slides, and Gmail.

Responsibilities

Responds to service requests for operations activities, including but not limited to:
Configuring and provisioning infrastructure within the GCP.
Operating facilities implemented within the GKE.
Starting/stopping software.
Changing system configurations.
Deploying software to controlled environments.
Investigating service interruptions, restoring service, and resolving performance issues.
Configuring and maintaining logging and monitoring tools.
Configures, provisions, maintains, and supports database servers in the Google Cloud Platform and the Tencent Cloud.
Documents status and actions in ticketing systems and other documentation tools.
Shares on-call responsibilities on a rotating basis with other members of the Technical Operations team.
Trains and coaches' other members of the Costco International eCommerce team to understand the operations environment.
Documents the operations environment for Costco's International eCommerce solution.
Collaborates with other members of the Technical Operations team to improve the operations environment for Costco's

Benefits

We offer a comprehensive package of benefits including paid time off, health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance, health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan to eligible employees.

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