Device Services - Lab Engineer

Apple•San Diego, CA

About The Position

The Device Services (DS) Infrastructure team is seeking a results driven and meticulously organized lab engineer. We manage a fleet of thousands of Apple devices used in a centralized, automated test system which is a critical tool used by engineers developing for iOS, watchOS, tvOS, and macOS. This position will provide the opportunity to work with the latest Apple hardware and software and be part of a rapidly growing organization. In this position, you will be responsible for supporting lab automation used by Software Engineering testing code changes to components. DESCRIPTION We are looking for a motivated and service oriented individual, who loves working on infrastructure. You must enjoy working on multiple concurrent projects in a fast-paced environment that fosters growth, teamwork and innovation. Some of your day to day actives will include: - Maintaining a fleet of thousands of iOS/macOS devices and peripherals across multiple labs - Ensure devices and systems are up and available for testing - Provisioning and deployment of released/unreleased hardware - Debugging and trouble shooting device hardware/software failures - Developing scripts and automation for managing machine configuration and software deployment - Provide support to engineering in debugging systems

Requirements

5+ years experience administrating software services in Unix environment and automated provisioning of systems
Experience with shell scripting or Python
Knowledge of Puppet, Ansible or other configuration management tools
Familiarity with Git or other source control systems

Nice To Haves

Experience working in fast paced engineering environments
Experience working with RESTful services
Core understanding of LAN network infrastructure
Experience with common data center infrastructure (HVAC, power distribution, copper and fiber cabling, rack types and capacities etc…)
Experience with using/administrating macOS, iOS
Excellent communication skills are a requirement due to the high level of interaction with engineering teams, management, and other organizations within Apple
Creative thinker and strong problem solver with meticulous attention to detail

Responsibilities

Maintaining a fleet of thousands of iOS/macOS devices and peripherals across multiple labs
Ensure devices and systems are up and available for testing
Provisioning and deployment of released/unreleased hardware
Debugging and trouble shooting device hardware/software failures
Developing scripts and automation for managing machine configuration and software deployment
Provide support to engineering in debugging systems

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