Developmental Services Manager - Caswell Developmental Center

State of North Carolina•Lenoir, NC

19h•Onsite

About The Position

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, with approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence. This position is responsible for administering and managing a division of four to seven homes while facilitating comprehensive programming services and evaluations for assigned individuals. A key responsibility is developing and implementing habilitative training programs tailored to each person’s needs and personal goals. The Division Director oversees the system of service delivery to ensure programs are supported by both professional and direct care personnel, including securing necessary supplies, equipment, and services to maintain effective operations. The role also involves fostering an environment that supports growth and development while adhering to the policies and objectives of the Center and the Department of Health and Human Services. Additional duties include managing budgets, personnel, records, and facility maintenance while maintaining knowledge of organizational procedures. The Division Director ensures continuous coverage, high-quality service delivery, and compliance with all applicable laws, standards, and personnel policies. Caswell Developmental Center, serving as North Carolina's Eastern Region resource center, provides specialized residential, programmatic, and support services for individuals with developmental disabilities. The center strives to create an environment where every team member contributes to the overall success and positively impacts the lives of the individuals served.

Requirements

Bachelor’s degree in a human services or related field from an appropriately accredited institution
Three years of experience providing services in a setting that serves individuals with disabilities, including one year of supervisory experience of direct care staff in a residential setting with the appropriate population
Experience must follow obtaining the bachelor’s degree but may include volunteer or paid experience
Must be in good standing with the Health Care Personnel Registry and other licensing boards/agencies
Adhere to the facility's Vaccination Policy

Nice To Haves

Knowledge of comprehensive programming for the developmentally disabled with secondary physical, psychological, and developmental deficits
Considerable knowledge of management and administration techniques as applied to state government
Skill in administering a complex treatment program and directing the work of professional employees
Effective oral and written communication

Responsibilities

Administer and manage a division of four to seven homes
Facilitate comprehensive programming services and evaluations for assigned individuals
Develop and implement habilitative training programs tailored to each person’s needs and personal goals
Oversee the system of service delivery to ensure programs are supported by both professional and direct care personnel
Secure necessary supplies, equipment, and services to maintain effective operations
Foster an environment that supports growth and development while adhering to the policies and objectives of the Center and the Department of Health and Human Services
Manage budgets, personnel, records, and facility maintenance
Maintain knowledge of organizational procedures
Ensure continuous coverage, high-quality service delivery, and compliance with all applicable laws, standards, and personnel policies