Development Systems Analyst

The Nature Conservancy • Arlington, TX

4d • $77,500 - $115,000

About The Position

The Development Systems Analyst is responsible for ensuring review and continuous improvement of Development systems, data and tools that support fundraising and constituent relationship management. This role serves as a subject matter expert in the review of new or updated features to ensure a best possible design for all users of the system(s). This role supports and advises internal teams on proper use of systems to support data cleanliness and accuracy of constituent and fundraising data. The Development Systems Analyst is a member of the Data and Technology Solutions Team within Global Development’s Philanthropy Effectiveness Team. The Development Systems Analyst will work closely with the Director of Philanthropy Data and Technology Solutions to enhance Constituent Engagement system capabilities for the organization, implementing short-term tactical solutions while helping to develop and execute long-term improvement strategies. Additionally, they will provide high-quality, user-centered support to the team and the Conservancy’s staff partners that utilize various systems for effective fundraising, foster a culture of philanthropy, and equip staff with the knowledge to maximize their contributions to TNC’s conservation outcomes. The Nature Conservancy is seeking a Development Systems Analyst with a passion for supporting the work of our global fundraising programs. You would be part of a team of problem solvers who strive to make system and process improvements that allow staff across TNC to engage our constituents and raise funds in support of TNC’s mission. If you’re energized by simplifying complex processes, building partnerships, and making a difference, we invite you to bring your passion and expertise to our team!

Requirements

• Bachelor’s degree and 5 years of experience or equivalent combination.
• Experience with relational database management and reporting.
• Experience generating reports and interpreting data.
• Experience building and maintaining relationships with internal partners
• Experience in writing user documentation.
• Experience working with cross-functional teams.
• The Analyst must have advanced knowledge (or be capable of quickly gaining advanced level skill) of the systems and resources utilized by the team and Development Operations staff (Asana, Power BI, Microsoft 365 applications, Blackbaud CRM, Workday)

Responsibilities

• Respond to assigned tickets in the Philanthropy Operation Support Hub (POSH) which may include troubleshooting, configurations, and data updates in accordance with established procedures
• Provide input, coordinate, and support database and technology projects that may involve collaboration with other teams and departments
• Create and manage database and other systems-related documentation, including the regular review of content and making content updates in the Development and BB CRM Knowledge Banks
• Consult, evaluate and make recommendations on business needs/requirements across a broad range of audiences to ensure that potential system enhancements, extensions/add-ons and process changes reflect the cross-functional and cross-organizational impacts and business intent
• Support testing of BB CRM system upgrades/patches
• Provide programmatic support and coordinate communications related to the resources.
• Serve as the lead liaison with partners.
• Keep up-to-date on market trends and best practices to improve services.
• Adapt processes and implement recommended practices in order to improve effectiveness based on their in-depth understanding of related policies and procedures.

Benefits

• TNC offers a competitive, comprehensive benefits package including health care benefits, flexible spending accounts, a 401(k) plan with an 8% employer match, parental leave, accrued paid time off, life insurance, disability coverage, employee assistance program, other life and work well-being benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level