Systems Analyst

Caesars Entertainment•Las Vegas, NV

About The Position

Caesars Entertainment is the world’s most geographically diversified casino-entertainment company. Our core mission is to inspire grown-ups to play. Focusing on building loyalty and value with its guests through a unique combination of great service, excellent products and technological leadership. Caesars has an exciting opportunity as a Systems Analyst in our IT division, located in Las Vegas, Nevada. Under general supervision, this position’s focus is providing innovative business solutions to resolve system constraints, meet user needs company’s strategic outlook; performing application analysis and design, testing, and integration activities, as well as implementation and related maintenance and documentation. This key position requires out-of-the-box thinking, a collaborative nature, and the ability to challenge the status quo while achieving the goals.

Requirements

Bachelors degree in Computer Sciences, Management Sciences, Hotel/Casino Management, Accounting, or similar engineering disciplines or equivalent education.
Must have a minimum of three (3) years’ of work experience in job with systems analysis and design, implementation, training, and testing required; or three (3) years’ of experience in end-user area
At least a minimum of one (1) year of experience in analysis, design, implementation, testing and training
Must have an understanding and basic knowledge of systems analysis and design
Basic knowledge of database uses and queries, spreadsheets, word and computer operating systems
Experience in hardware installation and diagnostics preferred, usually acquired through previous business systems experience.
Basic knowledge of project management techniques
In efforts to maintain a safe and drug-free workplace, Caesars Entertainment requires all new hires to complete a satisfactory background check and pre-employment drug screening.

Nice To Haves

Experience in Retail Gaming or Accounting Application Systems

Responsibilities

Advise user departments about functional design and impact on departmental operations
Consult with user departments in the analysis of manual and automated systems; assists in presentation of detailed functional specifications, formats, and templates
Suggests solutions to problems presented that fit within the operating limitations of equipment
Analyze existing systems and databases, and recommend enhancements to solve identified business needs
Apply working knowledge of application components (e.g. file structures) in conjunction with query tools to solve identified business needs
Perform all aspects of internal system acceptance testing, ensuring delivery of well-tested system enhancements, and further ensuring systems meet business requirements
May perform daily interaction with a cross-functional testing team, where appropriate, in preparing system and integration test data, testing and reporting test results to vendors and to management
Trouble-shoot incidents reported by end-users, escalating where necessary to schedule system changes, and discussing resolutions with end-users in order to arrive at a permanent solution
Keep abreast of current technology in both hardware and software in order to recommend business solutions that fit system constraints, meet user needs, and match the company's strategic outlook
Attend training classes and seminars designed to advance skills and creative capabilities.
Develop and maintain good written and oral communication skills
Support business objectives by investigation of user needs and development of innovative ideas for solutions.
Coordinates, analyze and schedule system change requests with users and supervisor
Ensure systems meet the business needs of users by acting as a liaison and listening post with users and user representatives regarding system change requests and specific business requirements design
Maintain the confidential nature of matters pertaining to company records and policies
Enhance project management skills by participating in defining and presenting system solutions and time lines for identified business needs and/or technical problems to management
Participate in feasibility and conceptual design, functional design, and general design studies
In conjunction with end-users and others, decide what changes need to be made to documentation, training, problem diagnosis, and programs, in view of the utilization and application of end-user skills to solve the identified business need
May provide project management skills on simple to moderately complex projects
Advise user departments and assists in the selection of software packages from outside vendors to solve defined user needs. Advise user departments in the development and/or change of departmental procedures
Communicate and explain business requirements design to other team members, including user interface and integrated performance support, programmers and analysts, documentation providers, and training, implementation, and support personnel ensuring business requirements are well-understood and implemented
Participate in development of work schedules to coordinate with overall departmental and development project plans
As part of a testing team, may assign and schedule available staff to ensure testing assignments are successfully completed on time according to the plan, reporting any variances to supervisor
Develop alternatives to mitigate risk of impact to development plans
Ability to use problem solving approaches, effective communication in various settings and with a variety of audiences, strategic thinking and planning, etc to achieve the required outcome with teams both internal and external
Oversee document development across various project work-streams. Ensure the internal control statements are created per the compliance and regulatory standards
Provide input for complex documents and ensures final versions are client ready. Review documents with clients and primary users
Able to use requirement gathering templates/protocols to collect information
Demonstrate knowledge of defects and issues. Can recognize a defect, a user error, training issue, data issue, etc. in the testing context
Demonstrate knowledge in the different phases of testing and is able to articulate them clearly
Write simple to moderate test scripts and prepare simple to moderate test data
Ability to provide server administration and configuration support for Windows Server Operating Systems
Ability to provide Windows server update and vulnerability update support