Development Program Administrator

Beaufort-Jasper Water & Sewer Authority•Bluffton, SC

About The Position

Under general supervision, the Development Program Administrator leads a team of Project Expeditors, ensuring high performance, professional growth, and regulatory compliance across development and construction activities. This role manages training, onboarding, and cross-functional coordination while serving as a key liaison with municipalities, committees, and external stakeholders. Responsibilities include leading a team, maintaining accurate documentation, overseeing infrastructure agreements, and ensuring adherence to local, state, and federal regulations. The Administrator drives process improvements, implements communication tools like dashboards and reporting systems, and promotes operation efficiency, all while upholding organizational standards and confidentiality.

Requirements

Bachelor’s degree, or higher level of education in related field required. A minimum of 8 years of demonstrated experience in development project management, permitting, engineering, and/or construction may be considered as a substitute for the degree requirement.
Must have experience in leading teams and interacting with customers and stakeholders.
Must have strong administrative and computer application skills and be proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, etc.). and experienced in using email, spreadsheets, word processing, and database management tools.
Required knowledge of engineering, construction, and/or permitting processes.
Must have familiarity with development and construction documents and forms.
Must demonstrate strong critical thinking and organizational skills and ability to manage complex administrative tasks effectively.
Must possess a valid driver’s license.

Nice To Haves

Preferred experience with ArcGIS, particularly in dashboard setup and maintenance.

Responsibilities

Lead and supervise a team of Project Expeditors, ensuring consistent performance, professional development, and adherence to departmental standards.
Support training initiatives, onboarding, and cross-functional coordination across Development and Construction teams.
Conduct regular performance evaluations and provide coaching, feedback, and support for career development.
Guide team members in delivering high-quality service and regulatory guidance to applicants, developers, and external partners.
Communicate project updates, policy changes, and procedural requirements clearly and professionally.
Represent the Development Services team in meetings with municipalities, committees, and external stakeholders as delegated by the Program Manager.
Serve as an escalation point for complex infrastructure permit inquiries and customer concerns.
Coordinate internal and external activities to ensure timely, cost-effective project progression in compliance with BJWSA standards and regulatory requirements.
Ensure team compliance with local, state, and federal regulations, as well as internal policies and procedures.
Draft, review, and maintain development agreements, capacity credit documentation, and infrastructure installation records.
Ensure all project-related documents, permits, and approvals are properly filed, recorded, and accessible for audit and compliance purposes.
Maintain oversight of residential grinder pump maintenance agreements and related reporting obligations.
Assist in implementing new systems and tools to improve project tracking, reporting, and stakeholder engagement.
Lead the development and maintenance of departmental communication tools, including dashboards and reporting systems.
Identify opportunities for process improvement and contribute to strategic planning initiatives within the Development Services division.
Maintains confidentiality and performs duties in accordance with departmental and organizational standards.
Performs additional tasks as required within the scope of responsibility.