Development Operations Support Contractor (Freelance)

Accelerate Change • Massachusetts, MA

2d • $45 - $55 • Remote

About The Position

Accelerate Change is seeking to hire four (4) Development Operations Support Contractors, with 3+ years of proven expertise in data entry and database management, specifically with Salesforce, to support the efficient and compliant processing of incoming funds and donor records. Here’s what you could expect to do as a Development Operations Support Contractor (key responsibilities):

Requirements

• Commitment to social change. Accelerate Change is a mission-driven workplace focused on civic engagement with BIPOC and low-income communities. You have a demonstrated commitment to this work and you’d like to be part of a team of people who do, too.
• 3+ years experience with key responsibilities. We’re looking for someone who has at least 3 years of experience working with the Salesforce platform, with a strong focus on the Nonprofit Success Pack (NPSP).
• Demonstrated experience in Salesforce data entry and database management, preferably gained while working with or for a nonprofit development, fundraising, or grants team.

Responsibilities

• Data Entry and Records Support: Maintain the comprehensive accuracy of the Salesforce CRM. This includes creating, updating, and merging donor records (contacts, emails, organizations, households), updating General Accounting Units (GAUs), and ensuring donor profiles (contact details, giving history, and preferences) are current and complete.
• Gift and Financial Processing: Execute the accurate and timely end-to-end processing of incoming funds, including donations received via multiple giving websites, checks, wires, Donor Advised Funds (DAFs), and pledge payments. This involves ensuring correct application of campaigns and funds in Salesforce.
• Operational Support and Quality Control: Monitor and manage data quality by identifying missing fields and flagging inconsistencies with the team. Provide essential operational support, including assisting with sending donor acknowledgment letters as needed.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed