Development Operations and Corporate Matching Gift Manager

Santa Clara University • Santa Clara, CA

20d • $37 - $45 • Hybrid

About The Position

Santa Clara University is a comprehensive Jesuit, Catholic university located in California's Silicon Valley, offering its 8,800 students rigorous undergraduate curricula in arts and sciences, business, and engineering, plus masters, Ph.D., and law degrees. Ranked among the top 15 percent of universities nationwide by U.S. News and World Report, Santa Clara University is California's oldest operating institution of higher education. The University is focused on creating an academic community that educates citizens and leaders who will build a more just, humane, and sustainable world. University Relations builds Santa Clara University’s excellence and character by strengthening relations with alumni, parents, and friends of the University, raising public awareness, and increasing private philanthropy. The development division has been recognized with the CASE Educational Fundraising Award, an honor given each year to superior fundraising programs at educational institutions across the country. The Development Office within University Relations, seeks an outstanding candidate for the position of Development Operations and Corporate Matching Gift Manager. This position reports to the Senior Executive Director, Mission and Ministry and ensures that the she and her reporting Senior Directors of Development, receive the highest level of operational and strategic support, enabling them to maintain an outward focus on building relationships and securing gifts. The position also manages the Development Office’s corporate matching gift program using Double the Donation software. This responsibility ensures Santa Clara leverages corporate matching gifts to increase the impact of an individual’s gift to the University. The diversity of the workload requires leadership, flexibility, efficiency, attention to detail, and the ability to prioritize tasks and meet deadlines for a wide variety of assignments. This position also requires tact, diplomacy, and confidentiality in dealing with members of the University community and the University's donors.

Requirements

• Direct knowledge of financial, hiring, and other operational practices.
• Proactive and well-organized individual who can demonstrate accountability, initiative, creativity, and focus in a rapidly changing environment.
• Exceptional verbal, writing, and research skills, preferably demonstrated in an academic setting.
• Expert planning, coordination, and organizational ability, including managing numerous projects simultaneously.
• Proficiency in using fundraising database (or similar).
• Excellent computer skills; proficiency in using advanced functions of word processing, Excel spreadsheets, PowerPoint, Google products (i.e., Google docs, Gmail, etc.) database, and web resources. Willingness to learn new software if needed.
• The ability to interact and engage with people.
• Positive attitude and flexibility.
• Strong interpersonal skills and the ability to collaborate, build alliances, and achieve results within a population that may possess competing interests, opinions, and/or expectations.
• Ability to motivate, build long-term relationships with and gain the respect of internal and external colleagues and donors.
• Demonstrated sound judgment in situations requiring independent decision-making and in handling confidential and sensitive material.
• Demonstrated ability to manage time and workload to multitask and achieve goals in a deadline-driven environment while maintaining a strong attention to detail.
• Demonstrate a genuine appetite to contribute to a collaborative and professional team environment with a positive attitude, sense of humor, and flexibility.
• Bachelors degree preferred or equivalent years of experience required.
• Minimum five years of professional experience working for a non-profit organization, higher education institution, or related field preferred.
• Valid drivers license.

Nice To Haves

• Knowledge of higher education and development is preferred.
• Understanding and appreciation of the mission of Santa Clara University and the vision and values of a Jesuit Catholic educational institution.

Responsibilities

• Using the Double the Donation software, identify and secure matching gifts from donors employed at companies with matching programs.
• Remain vigilant of matching gift trends, and participate in efforts that may involve new processes, tools, and cutting-edge technologies related to appeals.
• Keep the matching gift section of the fundraising pages of SCU’s website current and accurate.
• Market matching gift opportunities via various outlets including social media, email campaigns, and annual fund letters.
• Collaborate with Gift Processing to ensure that all matching gift requests are submitted and processed accurately and promptly.
• Follow up with donors and companies as needed to secure matches.
• Develop reports to track matching gift activity, monitor progress, and assess the effectiveness of our matching gift strategy.
• Liaise with stewardship staff to ensure that matching donors are appropriately thanked and engaged.
• Provide advanced and diversified management of the day-to-day operations of the Senior Executive Director, Mission and Ministry and her team, ensuring efficiency and effectiveness, and optimizing the use of available resources.
• Help coordinate staff meetings and professional development meetings, assist with planning content, oversee the logistics, secure speakers, materials preparation, and follow-up.
• Prepare, submit, and reconcile expenses for the team in Workday, according to University policies and procedures.
• Responsible for calendar management including scheduling and logistics of meetings and events; coordinating with staff; and providing relevant information and materials in advance of meetings.
• Request prospect information; assemble and analyze data to prepare reports, prepare donor briefings, proposals and other materials in advance of donor visits for use by the team.
• Capture and record activities and prospect information in the CLARA donor database, including contact reports and other communications, setting up and monitoring reminders in CLARA.
• Submit vendor contracts and invoices for review and approval in coordination with General Counsel and the Finance Office. Ensure timely payment of invoices.
• May provide occasional UR front desk support.
• Work closely with the Senior Executive Director to manage and coordinate administrative functions, including events, meetings, calendars, and travel.
• As part of the budgeting process, submit and reconcile expenses in Workday, according to University policies and procedures.
• Generate and share the monthly budget expenditures using Workday.
• Prepare budget projections for new fiscal year, track spending throughout the year, and analyze the projections and actual expenses.
• Submit financial transaction adjustment requests (FTARs) as necessary.
• Manage job candidate searches and hiring flow, including administration of candidates in Workday software, leading communications with candidates and search committees, and ensuring overall timeliness of the process.
• Provide meeting logistics support and set-up.
• Schedule and coordinate travel arrangements, including developing itineraries and assembling travel packets for the Senior Executive Director.
• Assist in the drafting and editing of correspondence, briefings, and reports
• Upload gift agreements for e-signatures. Once completed, update the donor's file and mail the signed copy to the donor.
• Create and maintain appropriate filing systems to ensure organization and quick retrieval.
• Provide high-quality documents that may include minutes, agendas, excel reports, and power points.
• Produce monthly departmental reports including past due pledges, progress to goals, unlinked gifts, and others as requested by the Senior Executive Director.
• Interact responsively, intelligently, and cordially with constituents and the campus.
• Handle confidential and sensitive information.
• Assist the Senior Executive Director with special strategic projects and participate in assigned special projects as required.

Benefits

• Santa Clara University offers a comprehensive benefits package for benefit eligible employees with programs and resources designed to promote and sustain personal health care, well-being, and the financial objectives of our employees and families.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees